We received reports from some EU merchants experiencing issues accessing checkout links (Drop-in script/Hosted pages). The root cause was identified as a code bug, which has now been resolved. This issue impacted approximately 0.35% of our customer base in the EU region.
We apologize for any inconvenience this may have caused.
Between 03:54 and 03:55 UTC, a failover in AWS RDS caused intermittent 5xx errors for a subset of merchants, impacting less than 0.5% of requests in the US and EU regions. The issue has since been resolved, and the system is fully stable.
We apologize for any inconvenience this may have caused.
The issue with loading the Invoice details page has been resolved. Our team has identified and fixed the root cause. We apologize for the inconvenience caused.