All Systems Operational
API Operational
Hosted Pages Operational
Merchant Console Operational
Customer Portal Operational
Notifications Operational
Email Operational
Webhook Operational
Payment Processors Operational
Amazon Payments Operational
Authorize.Net Operational
Braintree API Operational
eWay Operational
PayPal Operational
Pin Payments Operational
Spreedly Operational
Stripe API Operational
WorldPay Operational
Third Party Integrations Operational
Avalara Tax Calculation Service Operational
AWS S3 Operational
Google Analytics Operational
MailChimp Operational
Refersion Operational
SalesForce Operational
SendGrid Operational
Xero Operational
Slack Operational
Zapier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response Time
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App Uptime Report
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Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019
Resolved - We have reached out to Avalara support and identified the issue, which was a validation error with one of their APIs. The original problem no longer persists, but address validation may have an increased rate of error for the next 24 hours.
Sep 18, 13:11 UTC
Monitoring - We have disabled Avalara address validation temporarily and investigating this issue with Avalara.
Sep 16, 17:07 UTC
Update - We are continuing to investigate this issue.
Sep 16, 16:06 UTC
Investigating - We are investigating failures in Avalara based address validation. This is affecting only customers who have enabled Avalara address validation. We will update shortly.
Sep 16, 16:06 UTC
Sep 17, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019
Completed - The scheduled maintenance has been completed.
Sep 8, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 02:30 UTC
Scheduled - We will be performing System upgrade activity during this time and there will be a minimum downtime of 2 minutes and a maximum of 5 minutes.
Aug 30, 15:32 UTC
Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.