Update -
Please note that during this scheduled maintenance window, you may also experience temporary interruptions or delays with the following services:
--
Revenue Story report syncing
Dashboard access
Checkouts via the Chargebee Payments Gateway
May 22, 2026 - 11:35 UTC
Scheduled -
On May 30th, 2026 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU and AU regions.
Impact: EU and AU merchants may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 2026 - 09:16 UTC
Update -
Please note that during this scheduled maintenance window, you may also experience temporary interruptions or delays with the following services:
--
Revenue Story report syncing
Dashboard access
Checkouts via the Chargebee Payments Gateway
May 22, 2026 - 11:35 UTC
Scheduled -
On May 31st, 2026 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the US region.
Impact: Merchants in the US region may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 2026 - 09:19 UTC