Receivables Service Degradation
Identified - Due to ongoing emergency maintenance, merchants will temporarily be unable to access Receivables. We will keep you posted with updates as we progress.
Nov 13, 2026 - 21:07 UTC
Microsoft 365 Service Degradation
Monitoring - Due to an ongoing Microsoft 365 service outage, merchants using custom SMTP with Microsoft 365 may experience delayed or failed email notifications. We are monitoring the situation and will automatically retry any pending notifications once the service is restored.

More info: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Nov 13, 2026 - 07:32 UTC

About This Site

Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.

Uptime over the past 90 days. View historical uptime.
API Endpoints Operational
API (US) Operational
API (EU) Operational
API (AU) Operational
Checkout Operational
Checkout (US) Operational
Checkout (EU) Operational
Checkout (AU) Operational
Webhooks Operational
Webhooks (US) Operational
Webhooks (EU) Operational
Webhooks (AU) Operational
Email Notifications Operational
Email Notifications (US) Operational
Email Notifications (EU) Operational
Email Notifications (AU) Operational
Payment Gateway Processing Operational
Chargebee Payments (US) Operational
Chargebee Payments (EU) Operational
Chargebee Payments (AU) Operational
Braintree Gateway API Operational
Spreedly Core Secondary API Operational
Spreedly Core Transactional API Operational
Stripe API Operational
Authorize.net Operational
Razorpay Operational
PayPal Payment Services Operational
Adyen Operational
Checkout.com Operational
GoCardless Operational
Mollie Operational
Global Payments Operational
QuickBooks Payments Operational
Pin Payments Operational
Moneris Operational
BlueSnap Operational
eWay Rapid Operational
Worldpay Operational
Elavon Operational
BluePay Operational
Sage Pay Operational
Paymill Operational
Bambora Operational
Cybersource EU Operational
Bank of America Operational
NMI Payment Gateway Operational
payFURL Platform Operational
Chargebee UI Operational
Admin Console (US) Operational
Admin Console (EU) Operational
Admin Console (AU) Operational
Self-Serve Portal Operational
Self-Serve Portal (US) Operational
Self-Serve Portal (EU) Operational
Self-Serve Portal (AU) Operational
Mobile Subscriptions Operational
Apple Store Operational
Google Play Operational
Identity and Access Management Operational
IAM (US) Operational
IAM (EU) Operational
IAM (AU) Operational
Reports And Analytics Operational
Dashboard (US) Operational
Dashboard (EU) Operational
Dashboard (AU) Operational
Third Party Integrations Operational
Salesforce Operational
HubSpot Operational
Pipedrive Operational
HubSpot Quote-to-Cash Operational
QuickBooks Operational
Xero Operational
Sage Intacct Operational
Oracle NetSuite Operational
Avalara Operational
TaxJar Operational
Anrok Operational
Vertex Operational
Slack Apps/Integrations/APIs Operational
VAT Information Exchange System (VIES) Operational
HMRC VAT Validation Services Operational
hCaptcha Operational
Email & SMTP Services Degraded Performance
Sendgrid Operational
Mailgun Operational
Microsoft 365 Degraded Performance
Chargebee RevRec Operational
Accounting Services Operational
Reporting and Analytics Operational
RevRec Portal Operational
Chargebee Receivables Under Maintenance
Receivables UI Under Maintenance
Receivables API Under Maintenance
Chargebee Growth Operational
Customer Portal Operational
Retention API Operational
Copilot Services Operational
Chargebee Reveal Operational
Customer Portal Operational
Dashboard & Analytics Operational
Product Security Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Unresolved incidents: Receivables Service Degradation, Microsoft 365 Service Degradation.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Security Notice: No Impact from PHPshell Zero-Day Vulnerability
Resolved - This incident has been resolved.
Nov 3, 07:07 UTC
Monitoring - Chargebee is aware of the recently reported PHPshell zero-day vulnerability and has completed an initial assessment of its potential impact on our services.

Chargebee does not use PHP in its customer-facing workflows. Based on our assessment, this vulnerability does not affect Chargebee’s services or customer integrations, and no action is required by our customers at this time.

As an additional precaution, we are verifying with our subprocessors to confirm they are unaffected and to ensure appropriate safeguards remain in place across our service ecosystem.

We will continue to monitor relevant security developments and provide updates if our assessment changes. If you have any questions, please contact Chargebee Support.
Oct 22, 15:43 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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