Chargebee Status

All Systems Operational

API Operational

Hosted Pages Operational

Merchant Console Operational

Customer Portal Operational

Notifications Operational

Email Operational

Webhook Operational

Payment Processors Operational

Amazon Payments Operational

Authorize.Net Operational

Braintree API Operational

eWay Operational

PayPal Operational

Pin Payments Operational

Spreedly Operational

Stripe API Operational

WorldPay Operational

Third Party Integrations Operational

Avalara Tax Calculation Service Operational

AWS S3 Operational

Google Analytics Operational

MailChimp Operational

Refersion Operational

SalesForce Operational

SendGrid Operational

Xero Operational

Slack Operational

Zapier Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

App Uptime Report

Fetching

Past Incidents

Sep 29, 2020

No incidents reported today.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

High Error Rates

Resolved - We have resolved the issue and the services are back to normal state. Less than 0.01% of the requests were affected during the time of event. We will be sending an update to the affected customers privately.
Sep 24, 17:36 UTC

Monitoring - Problem has been rectified and the services are back to normal state. We are monitoring the status closely, Sorry for the inconvenience caused.
Sep 24, 16:56 UTC

Update - We are continuing to investigate this issue.
Sep 24, 16:15 UTC

Investigating - We are witnessing a high error rate in the last few minutes, our team is diagnosing the problem. We will post an update shortly, sorry for the inconvenience caused.
Sep 24, 15:45 UTC

Sep 23, 2020

No incidents reported.

Sep 22, 2020

Dip in Uptime Metrics

Resolved - Around 10:20 UTC, Sept 22, We had RDS failover for one of the database used for internal services, No Customers were affected during this event.
Sep 22, 11:48 UTC

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.