On Feb 06th 2026, between 04:00 AM and 07:00 AM UTC, we will be performing critical improvements to our production systems.
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Downtime: Each merchant (Growth Segment only) may experience up to 5 minutes of downtime at any time during the 3-hour maintenance window.
Services Impacted: "Chargebee Retention and Lifecycle Offers" platform may experience brief interruptions (up to 5 minutes) during the maintenance window.
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We appreciate your patience and understanding as we enhance our services.
Note: This maintenance does not have any impact on the Chargebee Billing platform.
***Update: postponed the date of the activity to Feb 06, 2026
Posted on
Jan 24, 2026 - 07:59 UTC
On Feb 07th 2026, between 04:30 AM and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU region.
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Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: All critical APIs may experience brief interruptions (up to 5 minutes) during the maintenance window.
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We appreciate your patience and understanding as we enhance our services.
Posted on
Jan 23, 2026 - 06:24 UTC
On Feb 08th 2026, between 04:30 AM and 09:30 AM UTC, we will be performing critical improvements to our production database in the US and AU regions.
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Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: All critical APIs may experience brief interruptions (up to 5 minutes) during the maintenance window.
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We appreciate your patience and understanding as we enhance our services.
Posted on
Jan 23, 2026 - 06:24 UTC