Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
Operational
90 days ago
99.99
% uptime
Today
API (US)
Operational
90 days ago
99.99
% uptime
Today
API (EU)
Operational
90 days ago
99.99
% uptime
Today
API (AU)
Operational
90 days ago
99.99
% uptime
Today
Checkout
Operational
90 days ago
99.99
% uptime
Today
Checkout (US)
Operational
90 days ago
100.0
% uptime
Today
Checkout (EU)
Operational
90 days ago
99.99
% uptime
Today
Checkout (AU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Operational
90 days ago
100.0
% uptime
Today
Webhooks (US)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (EU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (AU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (US)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (EU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (AU)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Processing
Operational
90 days ago
100.0
% uptime
Today
Chargebee Payments (US)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Payments (EU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Payments (AU)
Operational
90 days ago
100.0
% uptime
Today
Braintree Gateway API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Secondary API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Transactional API
Operational
90 days ago
100.0
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
Authorize.net
Operational
90 days ago
100.0
% uptime
Today
Razorpay
Operational
90 days ago
100.0
% uptime
Today
PayPal Payment Services
Operational
90 days ago
100.0
% uptime
Today
Adyen
Operational
90 days ago
100.0
% uptime
Today
Checkout.com
Operational
90 days ago
100.0
% uptime
Today
GoCardless
Operational
90 days ago
100.0
% uptime
Today
Mollie
Operational
90 days ago
100.0
% uptime
Today
Global Payments
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payments
Operational
90 days ago
100.0
% uptime
Today
Pin Payments
Operational
90 days ago
100.0
% uptime
Today
Moneris
Operational
90 days ago
100.0
% uptime
Today
BlueSnap
Operational
90 days ago
100.0
% uptime
Today
eWay Rapid
Operational
90 days ago
100.0
% uptime
Today
Worldpay
Operational
90 days ago
100.0
% uptime
Today
Elavon
Operational
90 days ago
100.0
% uptime
Today
BluePay
Operational
90 days ago
100.0
% uptime
Today
Sage Pay
Operational
90 days ago
100.0
% uptime
Today
Paymill
Operational
90 days ago
100.0
% uptime
Today
Bambora
Operational
90 days ago
100.0
% uptime
Today
Cybersource EU
Operational
90 days ago
100.0
% uptime
Today
Bank of America
Operational
90 days ago
100.0
% uptime
Today
NMI Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
payFURL Platform
Operational
90 days ago
100.0
% uptime
Today
Chargebee UI
Operational
90 days ago
99.99
% uptime
Today
Admin Console (US)
Operational
90 days ago
99.99
% uptime
Today
Admin Console (EU)
Operational
90 days ago
99.99
% uptime
Today
Admin Console (AU)
Operational
90 days ago
99.99
% uptime
Today
Self-Serve Portal
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (AU)
Operational
90 days ago
100.0
% uptime
Today
Mobile Subscriptions
Operational
90 days ago
100.0
% uptime
Today
Apple Store
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Identity and Access Management
Operational
90 days ago
100.0
% uptime
Today
IAM (US)
Operational
90 days ago
100.0
% uptime
Today
IAM (EU)
Operational
90 days ago
100.0
% uptime
Today
IAM (AU)
Operational
90 days ago
100.0
% uptime
Today
Reports And Analytics
Operational
90 days ago
100.0
% uptime
Today
Dashboard (US)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (EU)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (AU)
Operational
90 days ago
100.0
% uptime
Today
Third Party Integrations
Operational
90 days ago
99.99
% uptime
Today
Salesforce
Operational
90 days ago
100.0
% uptime
Today
HubSpot
Operational
90 days ago
100.0
% uptime
Today
Pipedrive
Operational
90 days ago
100.0
% uptime
Today
HubSpot Quote-to-Cash
Operational
90 days ago
100.0
% uptime
Today
QuickBooks
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
100.0
% uptime
Today
Oracle NetSuite
Operational
90 days ago
100.0
% uptime
Today
Avalara
Operational
90 days ago
100.0
% uptime
Today
TaxJar
Operational
90 days ago
100.0
% uptime
Today
Anrok
Operational
90 days ago
100.0
% uptime
Today
Vertex
Operational
90 days ago
100.0
% uptime
Today
Slack Apps/Integrations/APIs
Operational
90 days ago
100.0
% uptime
Today
VAT Information Exchange System (VIES)
Operational
90 days ago
100.0
% uptime
Today
HMRC VAT Validation Services
Operational
90 days ago
100.0
% uptime
Today
hCaptcha
Operational
90 days ago
99.99
% uptime
Today
Email Services
Operational
90 days ago
100.0
% uptime
Today
Sendgrid
Operational
90 days ago
100.0
% uptime
Today
Mailgun
Operational
90 days ago
100.0
% uptime
Today
Chargebee RevRec
Operational
90 days ago
99.99
% uptime
Today
Accounting Services
Operational
90 days ago
100.0
% uptime
Today
Reporting and Analytics
Operational
90 days ago
100.0
% uptime
Today
RevRec Portal
Operational
90 days ago
99.99
% uptime
Today
Chargebee Receivables
Operational
90 days ago
100.0
% uptime
Today
Receivables UI
Operational
90 days ago
100.0
% uptime
Today
Receivables API
Operational
90 days ago
100.0
% uptime
Today
Chargebee Retention
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Retention API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 31, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:30 UTC
Update -
Please note that during this scheduled maintenance window, you may also experience temporary interruptions or delays with the following services: -- Revenue Story report syncing Dashboard access Checkouts via the Chargebee Payments Gateway
May 22, 11:35 UTC
Scheduled -
On May 31st, 2026 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the US region.
Impact: Merchants in the US region may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 09:19 UTC
Completed -
The scheduled maintenance has been completed.
May 30, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 04:30 UTC
Update -
Please note that during this scheduled maintenance window, you may also experience temporary interruptions or delays with the following services: -- Revenue Story report syncing Dashboard access Checkouts via the Chargebee Payments Gateway
May 22, 11:35 UTC
Scheduled -
On May 30th, 2026 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU and AU regions.
Impact: EU and AU merchants may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 09:16 UTC
Resolved -
We have restored outbound email functionality for test environments. This incident has been resolved. -- Live sites were not impacted during this service window.
May 29, 12:18 UTC
Identified -
We are investigating an issue with our email provider that is causing delays in system notifications for test sites. Live sites are not impacted and remain fully operational.
We are working with the provider to restore normal email functionality for our test environments. We will keep you posted as we progress.
May 29, 11:40 UTC
Resolved -
We experienced intermittent API request timeouts in the EU region between 15:02 UTC and 15:16 UTC. The issue has since been resolved, and services are operating normally.
May 20, 16:09 UTC
Resolved -
We experienced an issue causing intermittent 5xx errors across all regions, which was traced back to an internal change. We have reverted it to restore full stability. We apologize for any inconvenience this may have caused.
Update: Impact Window: 10:06 UTC to 10:17 UTC
May 18, 11:05 UTC