All Systems Operational
API   Operational
Hosted Pages   Operational
Merchant Console   Operational
Customer Portal   Operational
Notifications Operational
Email   Operational
Webhook   Operational
Payment Processors Operational
Amazon Payments   Operational
Authorize.Net   Operational
Braintree API   Operational
eWay   Operational
PayPal   Operational
Pin Payments   Operational
Spreedly   Operational
Stripe API   Operational
WorldPay   Operational
Third Party Integrations Operational
Avalara Tax Calculation Service   Operational
AWS S3   Operational
Google Analytics   Operational
MailChimp   Operational
Refersion   Operational
SalesForce   Operational
SendGrid   Operational
Xero   Operational
Slack   Operational
Zapier   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response Time
Fetching
App Uptime Report
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Past Incidents
May 26, 2018

No incidents reported today.

May 25, 2018

No incidents reported.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018
Completed - The scheduled maintenance has been completed.
May 15, 09:00 UTC
Scheduled - As you may be aware, the PCI DSS requirements now mandate a secure version of TLS (TLS1.2 and above) for payment systems, i.e to disable SSL and early TLS by 2018. Chargebee has already disabled the use of SSL. We had planned to disable TLS1.0 and TLS1.1 on April 02, 2018 and now postponed to May 15th, 2018. It will not be extended after this date.

API Connections: Please contact your web developer, as well as your web hosting company, to confirm that they can support TLS 1.2 for your API connections. There should not be a need to change the code. But you may need to upgrade your Operating System, Components, and Frameworks based on how you use it.

How to test API: Codes are available on the link below for testing. You can execute the code from your production environment to the endpoints (available in the code).

https://support.chargebee.com/support/solutions/articles/231353-tls-1-2-handshake-testing-code

If you need further assistance, email us at support@chargebee.com, and we'll gladly help you out!
Apr 2, 05:51 UTC
May 14, 2018

No incidents reported.

May 13, 2018
Completed - The scheduled maintenance has been completed.
May 13, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 UTC
Scheduled - There will be a service interruption (usually not more than 60 seconds) due to a scheduled database maintenance on Sunday, 13th May 2018 between 8:00 AM and 8:30 AM UTC. It will have an impact on APIs, checkouts, merchant & customer portals. Jobs will not be impacted.
May 8, 11:32 UTC
May 12, 2018

No incidents reported.