Chargebee Status

All Systems Operational

API Operational

Hosted Pages Operational

Merchant Console Operational

Customer Portal Operational

Notifications Operational

Email Operational

Webhook Operational

Payment Processors Operational

Amazon Payments Operational

Authorize.Net Operational

Braintree API Operational

eWay Operational

PayPal Operational

Pin Payments Operational

Spreedly Operational

Stripe API Operational

WorldPay Operational

Third Party Integrations Operational

Avalara Tax Operational

AWS S3 Operational

MailChimp Operational

Refersion Operational

SalesForce Operational

SendGrid Operational

Xero Operational

Slack Operational

Zapier Operational

Google Analytics Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Mailgun Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

App Uptime Report

Fetching

Past Incidents

Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

Higher Error Rates

Resolved - The issue was due to database congestion causing an impact on application servers which is resolved now.

We have actively monitored our system for the past 2 hours and did not encounter any errors. We can confirm that our core services and systems are now stable.
Jan 19, 11:39 UTC

Update - We continue to monitor the queue as the delayed async operations are being processed. We request the customers to retry any failed API from their end.
Jan 19, 09:11 UTC

Monitoring - Our systems are stable and on the path to recovery. We are closely monitoring and working on remediating open cases if any. Please reach out to our support team if you encounter any other issues.
Jan 19, 07:30 UTC

Identified - We observed higher error rates, we have identified the issue and our team is actively working on a fix.
Jan 19, 06:38 UTC

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

Elevated Error Rates

Resolved - There was an underlying host issue which is resolved now. This could have caused degraded performance in APIs and a few other services.

Our core systems and services are stable.
Jan 12, 13:41 UTC

Investigating - We are currently investigating this issue.
Jan 12, 12:42 UTC

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.