All Systems Operational

About This Site

Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.

Uptime over the past 90 days. View historical uptime.
API Endpoints Operational
API (US) Operational
API (EU) Operational
API (AU) Operational
Checkout Operational
Checkout (US) Operational
Checkout (EU) Operational
Checkout (AU) Operational
Webhooks Operational
Webhooks (US) Operational
Webhooks (EU) Operational
Webhooks (AU) Operational
Email Notifications Operational
Email Notifications (US) Operational
Email Notifications (EU) Operational
Email Notifications (AU) Operational
Payment Gateway Processing Operational
Chargebee Payments (US) Operational
Chargebee Payments (EU) Operational
Chargebee Payments (AU) Operational
Braintree Gateway API Operational
Spreedly Core Secondary API Operational
Spreedly Core Transactional API Operational
Stripe API Operational
Authorize.net Operational
Razorpay Operational
PayPal Payment Services Operational
Adyen Operational
Checkout.com Operational
GoCardless Operational
Mollie Operational
Global Payments Operational
QuickBooks Payments Operational
Pin Payments Operational
Moneris Operational
BlueSnap Operational
eWay Rapid Operational
Worldpay Operational
Elavon Operational
BluePay Operational
Sage Pay Operational
Paymill Operational
Bambora Operational
Cybersource EU Operational
Bank of America Operational
NMI Payment Gateway Operational
payFURL Platform Operational
Chargebee UI Operational
Admin Console (US) Operational
Admin Console (EU) Operational
Admin Console (AU) Operational
Self-Serve Portal Operational
Self-Serve Portal (US) Operational
Self-Serve Portal (EU) Operational
Self-Serve Portal (AU) Operational
Mobile Subscriptions Operational
Apple Store Operational
Google Play Operational
Identity and Access Management Operational
IAM (US) Operational
IAM (EU) Operational
IAM (AU) Operational
Reports And Analytics Operational
Dashboard (US) Operational
Dashboard (EU) Operational
Dashboard (AU) Operational
Third Party Integrations Operational
Salesforce Operational
HubSpot Operational
Pipedrive Operational
HubSpot Quote-to-Cash Operational
QuickBooks Operational
Xero Operational
Sage Intacct Operational
Oracle NetSuite Operational
Avalara Operational
TaxJar Operational
Anrok Operational
Vertex Operational
Slack Apps/Integrations/APIs Operational
VAT Information Exchange System (VIES) Operational
HMRC VAT Validation Services Operational
hCaptcha Operational
Email Services Operational
Sendgrid Operational
Mailgun Operational
Chargebee RevRec Operational
Accounting Services Operational
Reporting and Analytics Operational
RevRec Portal Operational
Chargebee Receivables Operational
Receivables UI Operational
Receivables API Operational
Chargebee Growth Operational
Customer Portal Operational
Retention API Operational
Copilot Services Operational
Chargebee Reveal Operational
Customer Portal Operational
Dashboard & Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: RevRec Application Sep 19, 2026 12:30-14:30 UTC

On September 19, 2026, from 12:30 to 14:30 UTC, we will be performing critical upgrades to our production database.

Downtime: Each merchant may experience up to 5 minutes of downtime at any time during the 2-hour maintenance window.

Services impacted: The RevRec report portal and dashboard may experience brief interruptions (up to 5 minutes) during the maintenance window.

Note: This maintenance does not affect the Chargebee Billing platform.
Posted on Sep 17, 2026 - 06:33 UTC

Sep 17, 2026

API Service Degradation
Resolved - Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused
Sep 17, 03:51 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Signup Degradation
Resolved - This incident has been resolved.
Sep 3, 19:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 19:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 19:47 UTC
Investigating - We are investigating an issue that is preventing new users from signing up. We will provide an update as soon as we have more information.
Sep 3, 19:03 UTC
Application Login Issues
Resolved - This incident has been resolved.
Sep 3, 18:40 UTC
Monitoring - The issue has been fixed, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.
Sep 3, 18:10 UTC
Investigating - We are investigating login issues when accessing the Chargebee Admin Portal (https://app.chargebee.com) using email and password; there are no issues with Single Sign-On. We will keep you posted as we progress.
Sep 3, 17:36 UTC
API Service Degradation
Resolved - We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident.
Sep 3, 14:13 UTC
Monitoring - We experienced a brief service interruption that resulted in a small number of failed API requests. All services have completely recovered, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.
Sep 3, 13:51 UTC
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