Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
?
Operational
90 days ago
100.0
% uptime
Today
API (US)
Operational
90 days ago
100.0
% uptime
Today
API (EU)
Operational
90 days ago
100.0
% uptime
Today
API (AU)
Operational
90 days ago
100.0
% uptime
Today
Checkout
?
Operational
90 days ago
100.0
% uptime
Today
Checkout (US)
Operational
90 days ago
100.0
% uptime
Today
Checkout (EU)
Operational
90 days ago
100.0
% uptime
Today
Checkout (AU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks
?
Operational
90 days ago
100.0
% uptime
Today
Webhooks (US)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (EU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (AU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (US)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (EU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (AU)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Processing
?
Operational
90 days ago
99.99
% uptime
Today
Chargebee Test Gateway (US)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (EU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (AU)
Operational
90 days ago
100.0
% uptime
Today
Braintree Gateway API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Secondary API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Transactional API
Operational
90 days ago
99.97
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
Authorize.net
Operational
90 days ago
100.0
% uptime
Today
Razorpay
Operational
90 days ago
100.0
% uptime
Today
PayPal Payment Services
Operational
90 days ago
99.99
% uptime
Today
Adyen
Operational
90 days ago
100.0
% uptime
Today
Checkout.com
Operational
90 days ago
100.0
% uptime
Today
GoCardless
Operational
90 days ago
100.0
% uptime
Today
Mollie
Operational
90 days ago
100.0
% uptime
Today
Global Payments
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payments
Operational
90 days ago
100.0
% uptime
Today
Pin Payments
Operational
90 days ago
100.0
% uptime
Today
Moneris
Operational
90 days ago
100.0
% uptime
Today
BlueSnap
Operational
90 days ago
100.0
% uptime
Today
eWay Rapid
Operational
90 days ago
100.0
% uptime
Today
Worldpay
Operational
90 days ago
100.0
% uptime
Today
Elavon
Operational
90 days ago
100.0
% uptime
Today
BluePay
Operational
90 days ago
100.0
% uptime
Today
Sage Pay
Operational
90 days ago
100.0
% uptime
Today
Paymill
Operational
90 days ago
100.0
% uptime
Today
Bambora
Operational
90 days ago
100.0
% uptime
Today
Cybersource EU
Operational
90 days ago
100.0
% uptime
Today
Bank of America
Operational
90 days ago
100.0
% uptime
Today
NMI Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
payFURL Platform
?
Operational
90 days ago
100.0
% uptime
Today
Chargebee UI
?
Operational
90 days ago
100.0
% uptime
Today
Admin Console (US)
Operational
90 days ago
100.0
% uptime
Today
Admin Console (EU)
Operational
90 days ago
100.0
% uptime
Today
Admin Console (AU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (AU)
Operational
90 days ago
100.0
% uptime
Today
Mobile Subscriptions
?
Operational
90 days ago
100.0
% uptime
Today
Apple Store
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Identity and Access Management
?
Operational
90 days ago
100.0
% uptime
Today
IAM (US)
Operational
90 days ago
100.0
% uptime
Today
IAM (EU)
Operational
90 days ago
100.0
% uptime
Today
IAM (AU)
Operational
90 days ago
100.0
% uptime
Today
Reports And Analytics
?
Operational
90 days ago
100.0
% uptime
Today
Dashboard (US)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (EU)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (AU)
Operational
90 days ago
100.0
% uptime
Today
Third Party Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Salesforce
Operational
90 days ago
100.0
% uptime
Today
HubSpot
Operational
90 days ago
100.0
% uptime
Today
Pipedrive
Operational
90 days ago
100.0
% uptime
Today
HubSpot Quote-to-Cash
Operational
90 days ago
100.0
% uptime
Today
QuickBooks
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
100.0
% uptime
Today
Oracle NetSuite
Operational
90 days ago
100.0
% uptime
Today
Avalara
Operational
90 days ago
100.0
% uptime
Today
TaxJar
Operational
90 days ago
100.0
% uptime
Today
Anrok
Operational
90 days ago
100.0
% uptime
Today
Vertex
Operational
90 days ago
100.0
% uptime
Today
Slack Apps/Integrations/APIs
Operational
90 days ago
100.0
% uptime
Today
VAT Information Exchange System (VIES)
?
Operational
90 days ago
100.0
% uptime
Today
HMRC VAT Validation Services
Operational
90 days ago
100.0
% uptime
Today
Chargebee RevRec
?
Operational
90 days ago
100.0
% uptime
Today
Accounting Services
?
Operational
90 days ago
100.0
% uptime
Today
Reporting and Analytics
?
Operational
90 days ago
100.0
% uptime
Today
RevRec Portal
Operational
90 days ago
100.0
% uptime
Today
Chargebee Receivables
?
Operational
90 days ago
100.0
% uptime
Today
Receivables UI
Operational
90 days ago
100.0
% uptime
Today
Receivables API
Operational
90 days ago
100.0
% uptime
Today
Chargebee Retention
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
?
Operational
90 days ago
100.0
% uptime
Today
Retention API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 24, 12:39 UTC
Identified -
We are experiencing UI issues with HubSpot Integrations, and our team is working to resolve this. We will provide updates as we make progress.
Jun 24, 12:02 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 04:30 UTC
Scheduled -
On Jun 22nd, 2025, between 04:30 AM and 09:30 AM UTC, we will be performing scheduled maintenance on our production database. During this window, a few merchants may experience a brief service interruption on the Chargebee application, lasting no more than five minutes.We have notified the impacted merchants via Chargebee in-app banner.
We appreciate your patience and understanding as we enhance our services.
May 27, 10:52 UTC
Resolved -
Between 01:37 and 01:42 UTC, we experienced a degradation of the Avalara service, which may have affected a few customers. This incident has been resolved by the Avalara technical teams.
Completed -
The scheduled maintenance has been completed.
Jun 15, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:30 UTC
Scheduled -
On Jun 15th, 2025, between 04:30 AM and 09:30 AM UTC, we will be performing scheduled maintenance on our production database. During this window, a few merchants may experience a brief service interruption on the Chargebee application, lasting no more than five minutes.We have notified the impacted merchants via Chargebee in-app banner.
We appreciate your patience and understanding as we enhance our services.
May 27, 10:51 UTC
Completed -
The scheduled maintenance has been completed.
Jun 14, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 04:30 UTC
Scheduled -
On Jun 14th, 2025, between 04:30 AM and 09:30 AM UTC, we will be performing scheduled maintenance on our production database. During this window, a few merchants may experience a brief service interruption on the Chargebee application, lasting no more than five minutes.We have notified the impacted merchants via Chargebee in-app banner.
We appreciate your patience and understanding as we enhance our services.
May 27, 10:50 UTC
Resolved -
This incident has been resolved.
Jun 12, 09:58 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 12, 08:43 UTC
Identified -
We are experiencing refund transaction failures on the Authorize.net gateway for merchants migrated from Spreedly to direct integration. The root cause has been identified, and our team is working on a resolution.
Note - Customers who onboarded directly on Authorize.net (not migrated from Spreedly) are not impacted.
Jun 12, 05:26 UTC