Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
?
Operational
90 days ago
100.0
% uptime
Today
API (US)
Operational
90 days ago
100.0
% uptime
Today
API (EU)
Operational
90 days ago
100.0
% uptime
Today
API (AU)
Operational
90 days ago
100.0
% uptime
Today
Checkout
?
Operational
90 days ago
100.0
% uptime
Today
Checkout (US)
Operational
90 days ago
100.0
% uptime
Today
Checkout (EU)
Operational
90 days ago
100.0
% uptime
Today
Checkout (AU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks
?
Operational
90 days ago
100.0
% uptime
Today
Webhooks (US)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (EU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (AU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (US)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (EU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (AU)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Processing
?
Operational
90 days ago
99.99
% uptime
Today
Chargebee Test Gateway (US)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (EU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (AU)
Operational
90 days ago
100.0
% uptime
Today
Braintree Gateway API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Secondary API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Transactional API
Operational
90 days ago
99.97
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
Authorize.net
Operational
90 days ago
100.0
% uptime
Today
Razorpay
Operational
90 days ago
100.0
% uptime
Today
PayPal Payment Services
Operational
90 days ago
100.0
% uptime
Today
Adyen
Operational
90 days ago
100.0
% uptime
Today
Checkout.com
Operational
90 days ago
100.0
% uptime
Today
GoCardless
Operational
90 days ago
100.0
% uptime
Today
Mollie
Operational
90 days ago
100.0
% uptime
Today
Global Payments
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payments
Operational
90 days ago
100.0
% uptime
Today
Pin Payments
Operational
90 days ago
100.0
% uptime
Today
Moneris
Operational
90 days ago
100.0
% uptime
Today
BlueSnap
Operational
90 days ago
100.0
% uptime
Today
eWay Rapid
Operational
90 days ago
100.0
% uptime
Today
Worldpay
Operational
90 days ago
100.0
% uptime
Today
Elavon
Operational
90 days ago
100.0
% uptime
Today
BluePay
Operational
90 days ago
100.0
% uptime
Today
Sage Pay
Operational
90 days ago
100.0
% uptime
Today
Paymill
Operational
90 days ago
100.0
% uptime
Today
Bambora
Operational
90 days ago
100.0
% uptime
Today
Cybersource EU
Operational
90 days ago
100.0
% uptime
Today
Bank of America
Operational
90 days ago
100.0
% uptime
Today
NMI Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
payFURL Platform
?
Operational
90 days ago
100.0
% uptime
Today
Chargebee UI
?
Operational
90 days ago
100.0
% uptime
Today
Admin Console (US)
Operational
90 days ago
100.0
% uptime
Today
Admin Console (EU)
Operational
90 days ago
100.0
% uptime
Today
Admin Console (AU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (AU)
Operational
90 days ago
100.0
% uptime
Today
Mobile Subscriptions
?
Operational
90 days ago
100.0
% uptime
Today
Apple Store
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Identity and Access Management
?
Operational
90 days ago
100.0
% uptime
Today
IAM (US)
Operational
90 days ago
100.0
% uptime
Today
IAM (EU)
Operational
90 days ago
100.0
% uptime
Today
IAM (AU)
Operational
90 days ago
100.0
% uptime
Today
Reports And Analytics
?
Operational
90 days ago
100.0
% uptime
Today
Dashboard (US)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (EU)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (AU)
Operational
90 days ago
100.0
% uptime
Today
Third Party Integrations
?
Operational
90 days ago
99.35
% uptime
Today
Salesforce
Operational
90 days ago
100.0
% uptime
Today
HubSpot
Operational
90 days ago
100.0
% uptime
Today
Pipedrive
Operational
90 days ago
100.0
% uptime
Today
HubSpot Quote-to-Cash
Operational
90 days ago
100.0
% uptime
Today
QuickBooks
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
100.0
% uptime
Today
Oracle NetSuite
Operational
90 days ago
100.0
% uptime
Today
Avalara
Operational
90 days ago
100.0
% uptime
Today
TaxJar
Operational
90 days ago
100.0
% uptime
Today
Anrok
Operational
90 days ago
100.0
% uptime
Today
Vertex
Operational
90 days ago
100.0
% uptime
Today
Slack Apps/Integrations/APIs
Operational
90 days ago
100.0
% uptime
Today
VAT Information Exchange System (VIES)
?
Operational
90 days ago
100.0
% uptime
Today
HMRC VAT Validation Services
Operational
90 days ago
90.27
% uptime
Today
Chargebee RevRec
?
Operational
90 days ago
100.0
% uptime
Today
Accounting Services
?
Operational
90 days ago
100.0
% uptime
Today
Reporting and Analytics
?
Operational
90 days ago
100.0
% uptime
Today
RevRec Portal
Operational
90 days ago
100.0
% uptime
Today
Chargebee Receivables
?
Operational
90 days ago
100.0
% uptime
Today
Receivables UI
Operational
90 days ago
100.0
% uptime
Today
Receivables API
Operational
90 days ago
100.0
% uptime
Today
Chargebee Retention
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
?
Operational
90 days ago
100.0
% uptime
Today
Retention API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 21, 18:41 UTC
Monitoring -
Adyen has confirmed that payment processing in the EU has fully recovered as of 19:39 CET. Adyen is continuing to monitor system performance to ensure stability.
Update -
Adyen continues to experience degraded performance for payment processing through its EU endpoints. Additional services hosted in their EU data centres are also impacted, including:
Access to the Customer Area Onboarding Services Transfer API
Adyen has observed early signs of recovery starting at 19:35 CEST and continues to work on full service restoration.
Identified -
Adyen has confirmed they are currently experiencing a DDoS attack targeting their EU endpoints. Mitigation measures have been initiated across their EU data centres. As a result, customers connecting to Adyen’s EU endpoints may encounter increased error rates and slower response times.
Investigating -
We have identified an external issue affecting the Adyen services in Europe since 19:09 CEST. Adyen's team is working on resolving the issue.