All Systems Operational

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Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.

Uptime over the past 90 days. View historical uptime.
API Endpoints Operational
90 days ago
99.98 % uptime
Today
API (US) Operational
90 days ago
99.99 % uptime
Today
API (EU) Operational
90 days ago
99.95 % uptime
Today
API (AU) Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
99.99 % uptime
Today
Checkout (US) Operational
90 days ago
100.0 % uptime
Today
Checkout (EU) Operational
90 days ago
99.99 % uptime
Today
Checkout (AU) Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Webhooks (US) Operational
90 days ago
100.0 % uptime
Today
Webhooks (EU) Operational
90 days ago
100.0 % uptime
Today
Webhooks (AU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
99.87 % uptime
Today
Email Notifications (US) Operational
90 days ago
99.87 % uptime
Today
Email Notifications (EU) Operational
90 days ago
99.87 % uptime
Today
Email Notifications (AU) Operational
90 days ago
99.87 % uptime
Today
Payment Gateway Processing Operational
90 days ago
99.99 % uptime
Today
Chargebee Payments (US) Operational
90 days ago
100.0 % uptime
Today
Chargebee Payments (EU) Operational
90 days ago
100.0 % uptime
Today
Chargebee Payments (AU) Operational
90 days ago
100.0 % uptime
Today
Braintree Gateway API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Secondary API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Transactional API Operational
90 days ago
99.98 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Razorpay Operational
90 days ago
100.0 % uptime
Today
PayPal Payment Services Operational
90 days ago
100.0 % uptime
Today
Adyen Operational
90 days ago
100.0 % uptime
Today
Checkout.com Operational
90 days ago
100.0 % uptime
Today
GoCardless Operational
90 days ago
100.0 % uptime
Today
Mollie Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
QuickBooks Payments Operational
90 days ago
100.0 % uptime
Today
Pin Payments Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
BlueSnap Operational
90 days ago
100.0 % uptime
Today
eWay Rapid Operational
90 days ago
100.0 % uptime
Today
Worldpay Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
BluePay Operational
90 days ago
100.0 % uptime
Today
Sage Pay Operational
90 days ago
100.0 % uptime
Today
Paymill Operational
90 days ago
100.0 % uptime
Today
Bambora Operational
90 days ago
100.0 % uptime
Today
Cybersource EU Operational
90 days ago
100.0 % uptime
Today
Bank of America Operational
90 days ago
100.0 % uptime
Today
NMI Payment Gateway Operational
90 days ago
100.0 % uptime
Today
payFURL Platform Operational
90 days ago
100.0 % uptime
Today
Chargebee UI Operational
90 days ago
99.99 % uptime
Today
Admin Console (US) Operational
90 days ago
99.99 % uptime
Today
Admin Console (EU) Operational
90 days ago
99.99 % uptime
Today
Admin Console (AU) Operational
90 days ago
99.99 % uptime
Today
Self-Serve Portal Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (US) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (AU) Operational
90 days ago
100.0 % uptime
Today
Mobile Subscriptions Operational
90 days ago
100.0 % uptime
Today
Apple Store Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Identity and Access Management Operational
90 days ago
100.0 % uptime
Today
IAM (US) Operational
90 days ago
100.0 % uptime
Today
IAM (EU) Operational
90 days ago
100.0 % uptime
Today
IAM (AU) Operational
90 days ago
100.0 % uptime
Today
Reports And Analytics Operational
90 days ago
100.0 % uptime
Today
Dashboard (US) Operational
90 days ago
100.0 % uptime
Today
Dashboard (EU) Operational
90 days ago
100.0 % uptime
Today
Dashboard (AU) Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
90 days ago
99.99 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Pipedrive Operational
90 days ago
100.0 % uptime
Today
HubSpot Quote-to-Cash Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Avalara Operational
90 days ago
100.0 % uptime
Today
TaxJar Operational
90 days ago
100.0 % uptime
Today
Anrok Operational
90 days ago
100.0 % uptime
Today
Vertex Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
VAT Information Exchange System (VIES) Operational
90 days ago
100.0 % uptime
Today
HMRC VAT Validation Services Operational
90 days ago
100.0 % uptime
Today
hCaptcha Operational
90 days ago
99.99 % uptime
Today
Email Services Operational
90 days ago
100.0 % uptime
Today
Sendgrid Operational
90 days ago
100.0 % uptime
Today
Mailgun Operational
90 days ago
100.0 % uptime
Today
Chargebee RevRec Operational
90 days ago
99.99 % uptime
Today
Accounting Services Operational
90 days ago
100.0 % uptime
Today
Reporting and Analytics Operational
90 days ago
100.0 % uptime
Today
RevRec Portal Operational
90 days ago
99.99 % uptime
Today
Chargebee Receivables Operational
90 days ago
100.0 % uptime
Today
Receivables UI Operational
90 days ago
100.0 % uptime
Today
Receivables API Operational
90 days ago
100.0 % uptime
Today
Chargebee Growth Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Retention API Operational
90 days ago
100.0 % uptime
Today
Copilot Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Schedule Maintenance Notification - Growth
Completed - The scheduled maintenance has been completed.
Jul 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 02:30 UTC
Scheduled - On July 27 2026, between 02:30 AM and 04:30 AM UTC, we will be performing critical improvements to our production systems.
--
Downtime: Each merchant may experience up to 5 minutes of downtime at any time during the 2-hour maintenance window.

Services Impacted: The “Chargebee Growth” platform may experience brief interruptions (up to 5 minutes) during the maintenance window.
--
Note: This maintenance does not affect the Chargebee Billing platform.
Jul 13, 11:56 UTC

Jul 26, 2026

Schedule Maintenance Notification - July 26th, 2026
Completed - The scheduled maintenance has been completed.
Jul 26, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 04:30 UTC
Scheduled - On July 26th, 2026, between 04:30 AM and 09:30 AM UTC, we will be performing critical improvements to our production database in the US and AU regions.
--
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: All critical APIs may experience brief interruptions (up to 5 minutes) during the maintenance window.
--
We appreciate your patience and understanding as we enhance our services.
Jul 9, 08:11 UTC

Jul 25, 2026

Schedule Maintenance Notification - July 25th, 2026
Completed - The scheduled maintenance has been completed.
Jul 25, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 04:30 UTC
Scheduled - On July 25th, 2026, between 04:30 AM and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU region.
--
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: All critical APIs may experience brief interruptions (up to 5 minutes) during the maintenance window.
--
We appreciate your patience and understanding as we enhance our services.
Jul 9, 08:08 UTC

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Avalara Service Degradation
Resolved - This incident has been resolved.
Jul 21, 11:01 UTC
Monitoring - The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.
Jul 21, 09:24 UTC
Investigating - We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.
Jul 21, 07:52 UTC

Jul 20, 2026

API Service Degradation
Resolved - We experienced intermittent API request timeouts in the US region between 12:38 UTC and 12:43 UTC. The issue has since been resolved, and services are operating normally.
Jul 20, 13:10 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Webhook Service Degradation
Resolved - We experienced a delay in webhook delivery for TEST sites during the window from July 19th 09:49 UTC to July 19th 12:12 UTC, and the services are functioning as expected. We apologize for any disruption this caused to your testing workflows.
Jul 16, 13:10 UTC
API Service Degradation
Resolved - We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.
Jul 16, 12:56 UTC

Jul 15, 2026

No incidents reported.

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