All Systems Operational

About This Site

Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.

API Endpoints Operational
90 days ago
99.99 % uptime
Today
API (US) Operational
90 days ago
100.0 % uptime
Today
API (EU) Operational
90 days ago
99.99 % uptime
Today
API (AU) Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Checkout (US) Operational
90 days ago
100.0 % uptime
Today
Checkout (EU) Operational
90 days ago
100.0 % uptime
Today
Checkout (AU) Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Webhooks (US) Operational
90 days ago
100.0 % uptime
Today
Webhooks (EU) Operational
90 days ago
100.0 % uptime
Today
Webhooks (AU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications (US) Operational
90 days ago
100.0 % uptime
Today
Email Notifications (EU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications (AU) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Processing Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (US) Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (EU) Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (AU) Operational
90 days ago
100.0 % uptime
Today
Braintree Gateway API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Secondary API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Transactional API Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Razorpay Operational
90 days ago
100.0 % uptime
Today
PayPal Payment Services Operational
90 days ago
100.0 % uptime
Today
Adyen Operational
90 days ago
100.0 % uptime
Today
Checkout.com Operational
90 days ago
100.0 % uptime
Today
GoCardless Operational
90 days ago
100.0 % uptime
Today
Mollie Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
QuickBooks Payments Operational
90 days ago
100.0 % uptime
Today
Pin Payments Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
BlueSnap Operational
90 days ago
100.0 % uptime
Today
eWay Rapid Operational
90 days ago
100.0 % uptime
Today
Worldpay Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
BluePay Operational
90 days ago
100.0 % uptime
Today
Sage Pay Operational
90 days ago
100.0 % uptime
Today
Paymill Operational
90 days ago
100.0 % uptime
Today
Bambora Operational
90 days ago
100.0 % uptime
Today
Cybersource EU Operational
90 days ago
100.0 % uptime
Today
Bank of America Operational
90 days ago
100.0 % uptime
Today
NMI Payment Gateway Operational
90 days ago
100.0 % uptime
Today
payFURL Platform Operational
90 days ago
100.0 % uptime
Today
Chargebee UI Operational
90 days ago
100.0 % uptime
Today
Admin Console (US) Operational
90 days ago
100.0 % uptime
Today
Admin Console (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Console (AU) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (US) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (AU) Operational
90 days ago
100.0 % uptime
Today
Mobile Subscriptions Operational
90 days ago
100.0 % uptime
Today
Apple Store Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Identity and Access Management Operational
90 days ago
100.0 % uptime
Today
IAM (US) Operational
90 days ago
100.0 % uptime
Today
IAM (EU) Operational
90 days ago
100.0 % uptime
Today
IAM (AU) Operational
90 days ago
100.0 % uptime
Today
Reports And Analytics Operational
90 days ago
100.0 % uptime
Today
Dashboard (US) Operational
90 days ago
100.0 % uptime
Today
Dashboard (EU) Operational
90 days ago
100.0 % uptime
Today
Dashboard (AU) Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Pipedrive Operational
90 days ago
100.0 % uptime
Today
HubSpot Quote-to-Cash Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Avalara Operational
90 days ago
100.0 % uptime
Today
TaxJar Operational
90 days ago
100.0 % uptime
Today
Anrok Operational
90 days ago
100.0 % uptime
Today
Vertex Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
VAT Information Exchange System (VIES) Operational
90 days ago
100.0 % uptime
Today
HMRC VAT Validation Services Operational
90 days ago
100.0 % uptime
Today
Chargebee RevRec Operational
90 days ago
100.0 % uptime
Today
Accounting Services Operational
90 days ago
100.0 % uptime
Today
Reporting and Analytics Operational
90 days ago
100.0 % uptime
Today
RevRec Portal Operational
90 days ago
100.0 % uptime
Today
Chargebee Receivables Operational
90 days ago
100.0 % uptime
Today
Receivables UI Operational
90 days ago
100.0 % uptime
Today
Receivables API Operational
90 days ago
100.0 % uptime
Today
Chargebee Retention Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Retention API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Schedule Maintenance Notification - Retention Feb 5, 2026 04:00-07:00 UTC

On Feb 05th 2026, between 04:00 AM and 07:00 AM UTC, we will be performing critical improvements to our production database.
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Downtime: Each merchant (Growth Segment only) may experience up to 5 minutes of downtime at any time during the 3-hour maintenance window.

Services Impacted: Chargebee Retention platform may experience brief interruptions (up to 5 minutes) during the maintenance window.
--
We appreciate your patience and understanding as we enhance our services.

Note: This maintenance does not have any impact on the Chargebee Billing platform.

Posted on Jan 24, 2026 - 07:59 UTC

Schedule Maintenance Notification - Feb 07th, 2026 Feb 7, 2026 04:30-09:30 UTC

On Feb 07th 2026, between 04:30 AM and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU region.
--
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: All critical APIs may experience brief interruptions (up to 5 minutes) during the maintenance window.
--
We appreciate your patience and understanding as we enhance our services.

Posted on Jan 23, 2026 - 06:24 UTC

Schedule Maintenance Notification - Feb 08th, 2026 Feb 8, 2026 04:30-09:30 UTC

On Feb 08th 2026, between 04:30 AM and 09:30 AM UTC, we will be performing critical improvements to our production database in the US and AU regions.
--
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: All critical APIs may experience brief interruptions (up to 5 minutes) during the maintenance window.
--
We appreciate your patience and understanding as we enhance our services.

Posted on Jan 23, 2026 - 06:24 UTC
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Resolved - Between 11:58 and 11:59 UTC, we experienced intermittent API request timeouts in the US region due to AWS platform issue. The impact was minimal, and the service has fully recovered.
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We apologize for any inconvenience caused.

Jan 22, 15:47 UTC
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.