API Service Degradation - EU Region

Incident Report for Chargebee

Resolved

On Nov 5th, between 08:01 UTC and 08:03 UTC, we experienced intermittent API request timeouts in the EU region due to an internal server issue. The impact was minimal, and the service has fully recovered.

We apologize for any inconvenience caused.

Posted Nov 05, 2025 - 10:28 UTC

This incident affected: API Endpoints (API (EU)).