PayPal Service Degradation

Incident Report for Chargebee

Resolved

PayPal has restored normal operations, and transactions are now processing as expected. The Incident has been resolved as of 12:59 UTC.

Posted Nov 21, 2024 - 13:21 UTC

Investigating

We have observed an elevated error rate for transactions processed via PayPal Express, starting at 10:53 UTC. This issue has been identified as originating outside of our platform and is specific to PayPal's services.

For the latest status and further updates on the issue, please refer to the official PayPal update page: https://www.paypal-status.com/history/eventdetails/86199

Posted Nov 21, 2024 - 12:44 UTC

This incident affected: Payment Gateway Processing (PayPal Payment Services).