Email delivery delayed due to connectivity issues

Incident Report for Chargebee

Resolved

This incident has been resolved.
Posted Oct 21, 2016 - 13:46 UTC

Monitoring

The emails are scheduled and getting delivered. We are continuing to monitor the situation.
Posted Oct 21, 2016 - 13:30 UTC

Identified

Our upstream vendor has identified the root cause of the issue causing errors and are currently working to resolve.
Posted Oct 21, 2016 - 13:08 UTC

Investigating

We are experiencing problems delivering emails due to connectivity issues with our upstream vendor.
Posted Oct 21, 2016 - 12:21 UTC