The upgrade has been completed, and the API connection timeout errors should no longer be present. We are currently monitoring the system.
Posted Apr 16, 2023 - 06:58 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2023 - 04:30 UTC
Chargebee will perform scheduled Infrastructure maintenance in the US data centre on Sunday, April 16, 2023 between 04:30 AM and 07:30 AM UTC. During this maintenance window, the customers foresee "api_connection_timeout" errors for a few minutes, as we are upgrading our Databases to be able to serve our customers effectively and to comply with the latest standards of AWS. If you have any questions, please contact firstname.lastname@example.org.
Posted Apr 16, 2023 - 04:11 UTC
This scheduled maintenance affected: Chargebee UI (Admin Console (US)), Email Notifications (Email Notifications (US)), API Endpoints (API (US)), Checkout (Checkout (US)), Self-Serve Portal (Self-Serve Portal (US)), and Webhooks (Webhooks (US)).