Elevated API Failures

Incident Report for Chargebee

Resolved

On October 5, 2023, between 02:50:00 and 03:02:00 UTC, a notable increase in failed API failures was observed during an internal planned production activity.

These disruptions directly impacted operations related to updating search and list events functionalities within our systems. We have stopped the activity and rolled back the changes to restore the services. We sincerely apologize for any inconvenience this situation may have caused.

Posted Oct 05, 2023 - 03:15 UTC

This incident affected: API Endpoints (API (US), API (EU), API (AU)).