API Service Degradation In US Region

Incident Report for Chargebee

Resolved

On May 11th, 2024 between 02:09:30 UTC and 02:09:58 UTC (28 Seconds), we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused. The impact was minor, with less than 1% of operations failing. Performance issues have been resolved, and services are functioning normally. We apologize for any inconvenience caused.

Posted May 11, 2024 - 03:10 UTC

This incident affected: API Endpoints (API (US)).