Schedule Maintenance Notification - Retention

Scheduled for Feb 5, 04:00 - 07:00 UTC

Scheduled

On Feb 05th 2026, between 04:00 AM and 07:00 AM UTC, we will be performing critical improvements to our production database.
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Downtime: Each merchant (Growth Segment only) may experience up to 5 minutes of downtime at any time during the 3-hour maintenance window.

Services Impacted: Chargebee Retention platform may experience brief interruptions (up to 5 minutes) during the maintenance window.
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We appreciate your patience and understanding as we enhance our services.

Note: This maintenance does not have any impact on the Chargebee Billing platform.

Posted Jan 24, 2026 - 07:59 UTC

This scheduled maintenance affects: Chargebee Retention (Customer Portal, Retention API).