API Service Degradation

Incident Report for Chargebee

Resolved

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

Posted Sep 17, 2026 - 03:51 UTC

This incident affected: API Endpoints (API (EU)).