Intermittent connectivity issues with Sandbox accounts

Incident Report for Chargebee

Resolved

On 29th July between 03:55 UTC and 03:59 UTC, there were intermittent connectivity issues with the TEST site accounts that happened due to Multi AZ RDS failover with one of database dedicated for test site accounts.

Posted Jul 29, 2019 - 06:36 UTC

This incident affected: Chargebee UI (Admin Console (US)) and API Endpoints (API (US)).