Anrok Service Degradation

Incident Report for Chargebee

Resolved

Between 18:57 UTC and 20:17 UTC, we observed an increased error rate for merchants using Anrok as their tax provider. This issue affected various actions, including subscription estimates and subscription creation, and may have caused errors during page loading. Upon identifying the issue, we promptly notified Anrok, who took corrective actions to revert the changes responsible. As a result, all functionality has now returned to normal.

Posted Aug 28, 2024 - 21:18 UTC

This incident affected: Third Party Integrations (Anrok).