API Service Degradation - US Region

Incident Report for Chargebee

Resolved

We experienced intermittent API service interruption & request timeouts between 05:52 AM and 05:53 AM UTC. This disruption was due to an issue on the AWS platform, leading to an unexpected increase in API failures in the US region. We apologize for any inconvenience caused.

Posted May 14, 2025 - 07:01 UTC

This incident affected: API Endpoints (API (US)).