VAT number validation disabled on hosted checkout pages

Incident Report for Chargebee

Resolved

This incident has been resolved.
Posted Jan 25, 2017 - 19:39 UTC

Update

The VAT validation service is still intermittent. We are closely monitoring and will enable once it is up.
Posted Jan 25, 2017 - 16:10 UTC

Identified

Due to intermittent connectivity issues with the external VAT validation service, we've disabled VAT validation for Chargebee's checkouts. We are working on this and we will keep you updated.
Posted Jan 25, 2017 - 10:06 UTC