Intermittent errors between 04:00 and 04:15 UTC

Incident Report for Chargebee

Resolved

Issue is resolved and our service is back to normal state.

Posted Dec 19, 2019 - 09:50 UTC

Monitoring

Around 0.5% of requests had failed during that timeframe, A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2019 - 04:56 UTC

This incident affected: API and Customer Portal.