PC2.0 Subscription UI Loading Issue

Incident Report for Chargebee

Resolved

Between 08:31 am and 09:00 am UTC, some test sites experienced intermittent loading issues with the subscription page. A recent change in our platform caused this disruption. Our team swiftly identified the problem and took immediate action to minimize its impact. We have successfully resolved the issue by reverting the change. We apologize for any inconvenience and disruption to your service during this time.

Note - Only the user interface was impacted by this incident; the API remained unaffected.

Posted Mar 20, 2024 - 09:36 UTC

This incident affected: Sandbox (Sandbox (US), Sandbox (EU), Sandbox (AU)) and Chargebee UI (Admin Console (AU)).