Emails not being delivered due to issues with the upstream vendor

Incident Report for Chargebee

Resolved

This incident has been resolved.
Posted Sep 20, 2015 - 14:57 UTC

Monitoring

Our upstream vendor is now back online and we are closely monitoring the status.
Posted Sep 20, 2015 - 14:56 UTC

Identified

Our upstream vendor identified the source of the issue and are working on the recovery.
Posted Sep 20, 2015 - 11:33 UTC

Investigating

We are experiencing problems sending emails due to an issue reported by the upstream vendor.
Posted Sep 20, 2015 - 10:50 UTC