Schedule Maintainence Notification - Nov 15th, 2025

Scheduled for Nov 15, 04:30 - 09:30 UTC

Scheduled

On Nov 15th, 2025 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the AU region.

Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.

We appreciate your patience and understanding as we enhance our services.

Posted Nov 03, 2025 - 06:04 UTC

This scheduled maintenance affects: API Endpoints (API (AU)), Checkout (Checkout (AU)), Webhooks (Webhooks (AU)), Email Notifications (Email Notifications (AU)), and Reports And Analytics (Dashboard (AU)).