Scheduled Maintenance Notification – March 23, 2025

Scheduled Maintenance Report for Chargebee

Completed

The scheduled maintenance has been completed.
Posted Mar 23, 2025 - 09:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2025 - 04:30 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Mar 19, 2025 - 10:47 UTC

Scheduled

On March 23, 2025, between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the US region.

Impact:Revenue Story report syncing and checkout via Chargebee Gateway may be affected for all merchants (Product Catalog 1.0 and 2.0).

While the overall maintenance window is five hours, the expected downtime for each merchant will be minimal, lasting no more than five minutes. This maintenance will have no impact on merchants hosted in the EU and AU regions. We appreciate your patience and understanding as we enhance our services.
Posted Mar 11, 2025 - 09:28 UTC
This scheduled maintenance affected: Checkout (Checkout (US)), Reports And Analytics (Dashboard (US)), and Payment Gateway Processing (Chargebee Test Gateway (US)).