Latency issue due to Third-Party Cloud Service Provider

Incident Report for Chargebee

Resolved

We encountered some problems with our third-party cloud service provider between 15:49 and 15:54 UTC which led to a brief five-minute period of degraded performance. As a result, some API requests failed. However, we have verified that the impact of the issue was minimal.

We are pleased to report that the issues with our third-party services have been resolved and the services are now fully restored.

Posted Nov 01, 2023 - 16:00 UTC

This incident affected: API Endpoints (API (US)).