Database Connectivity Issue

Incident Report for Chargebee

Resolved

This incident has been resolved.
Posted Jul 14, 2015 - 12:25 UTC

Monitoring

The issue is resolved. We are currently monitoring the status of our servers.
Posted Jul 14, 2015 - 12:05 UTC

Identified

We have identified that a particular query was causing this issue and we have fixed this now.
Posted Jul 14, 2015 - 12:05 UTC

Update

We are still investigating the cause for the issue.
Posted Jul 14, 2015 - 11:58 UTC

Investigating

We are investigating the cause for the issue.
Posted Jul 14, 2015 - 11:43 UTC