API Service Degradation - US Region

Incident Report for Chargebee

Resolved

On September 10th, between 09:17:39 and 09:17:50 UTC, we experienced intermittent API request timeouts in the US region due to an internal server issue. The impact was minimal, and the service has fully recovered.

We apologize for any inconvenience caused.

Posted Sep 10, 2025 - 14:32 UTC

This incident affected: API Endpoints (API (US)).