Intermittent API Failures - EU Region

Incident Report for Chargebee

Resolved

We experienced intermittent API request timeouts in the EU region between 15:02 UTC and 15:16 UTC. The issue has since been resolved, and services are operating normally.

Posted May 20, 2026 - 16:09 UTC

This incident affected: API Endpoints (API (EU)), Checkout (Checkout (EU)), and Third Party Integrations (hCaptcha).