API Service Degradation - US Region

Incident Report for Chargebee

Resolved

Between 11:58 and 11:59 UTC, we experienced intermittent API request timeouts in the US region due to AWS platform issue. The impact was minimal, and the service has fully recovered.
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We apologize for any inconvenience caused.
Posted Jan 22, 2026 - 15:47 UTC
This incident affected: API Endpoints (API (US)).