Intermittent API Timeout Errors in the US Region

Incident Report for Chargebee

Resolved

We have identified instances where our API services have encountered intermittent interruptions, leading to occasional timeouts for certain requests between 09:54 and 09:56 AM UTC. Our technical teams have determined the root cause and implemented a swift resolution to ensure a seamless user experience. We sincerely apologize for any inconvenience this situation may have caused.

Posted Oct 03, 2023 - 10:00 UTC

This incident affected: API Endpoints (API (US)).