US - Increased Latency & Errors in UI Requests

Incident Report for Chargebee

Resolved

This incident has been resolved.
Posted Nov 28, 2023 - 18:28 UTC

Monitoring

A fix has been implemented and we are monitoring.
Posted Nov 28, 2023 - 17:53 UTC

Identified

We have been monitoring and have identified a spike in latency affecting some user interface requests. Our team has successfully pinpointed the root cause of this issue. We are actively working on implementing a fix to resolve this as quickly and efficiently as possible.
Posted Nov 28, 2023 - 17:47 UTC
This incident affected: Chargebee UI (Admin Console (US)).
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