API Service Degradation In US Region Due to Third-Party Service Provider

Incident Report for Chargebee

Resolved

On September 17, 2024, between 10:02:14 and 10:02:34 UTC, there were intermittent API failures in the US region due to a brief issue on the AWS platform. The impact was minimal, affecting only a subset of requests. AWS quickly resolved the issue, and services returned to normal.

We apologize for any inconvenience caused.

Posted Sep 17, 2024 - 13:44 UTC

This incident affected: API Endpoints (API (US)).