Disruption In The Calendar Billing Workflow

Incident Report for Chargebee

Resolved

We discovered an issue within the Calendar billing workflow, specifically in the integration of Calendar billing with contract terms. The problem primarily impacted the alignment of contract terms with billing dates, leading to inaccuracies in subscription detail modifications. Consequently, errors have occurred in managing subscription details due to this unaddressed edge case. The issue has been resolved as of 06 April 2024, restoring the workflow to its intended functionality. We apologize for any inconvenience this may have caused.

Posted Apr 06, 2024 - 06:17 UTC