API Service Degradation

Incident Report for Chargebee

Resolved

This incident has been resolved.

Posted Sep 29, 2026 - 14:35 UTC

Monitoring

Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.

Posted Sep 29, 2026 - 12:35 UTC

This incident affected: API Endpoints (API (US)).