Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2025 - 04:30 UTC
Update
Added Impact: During this window, each merchant may experience a brief service interruption on the Chargebee Receivables application, lasting no more than five minutes.
Posted Nov 08, 2025 - 08:05 UTC
Scheduled
On Nov 16th, 2025 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU and US regions.
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
Posted Nov 03, 2025 - 06:06 UTC
This scheduled maintenance affected: Email Notifications (Email Notifications (US), Email Notifications (EU)), API Endpoints (API (US), API (EU)), Checkout (Checkout (US), Checkout (EU)), Webhooks (Webhooks (US), Webhooks (EU)), Reports And Analytics (Dashboard (US), Dashboard (EU)), and Chargebee Receivables (Receivables UI, Receivables API).