Checkout Link Access Issue for EU Merchants

Incident Report for Chargebee

Resolved

We received reports from some EU merchants experiencing issues accessing checkout links (Drop-in script/Hosted pages). The root cause was identified as a code bug, which has now been resolved. This issue impacted approximately 0.35% of our customer base in the EU region.

We apologize for any inconvenience this may have caused.

Posted Dec 10, 2024 - 19:07 UTC

This incident affected: Checkout (Checkout (EU)).