Checkout Failures In Sandbox – Test Sites only
Incident Report for Chargebee
Resolved
The checkout on TEST sites was failing with an error “Chargebee is not defined”. We determined this issue was caused by a recent application deployment, which inadvertently impacted the checkout workflow. When we rolled back the configuration, the problem was resolved for all affected customers. We sincerely apologize for any inconvenience or disruption this issue may have caused.
Posted Oct 17, 2023 - 08:00 UTC
This incident affected: Sandbox (Sandbox (US), Sandbox (EU), Sandbox (AU)).