Intermittent errors between 1:50 and 1:59UTC

Incident Report for Chargebee

Resolved

We had intermittent errors due to a network configuration issue while configuring a new AZ and the fix has been applied. Around 0.003% of requests failed during this time and for 0.01% of requests, events generation were delayed.

Posted Oct 10, 2019 - 02:16 UTC

This incident affected: Chargebee UI (Admin Console (US)), API Endpoints (API (US)), Checkout (Checkout (US)), and Self-Serve Portal (Self-Serve Portal (US)).