Issues with logging in to Chargebee application across all the regions

Incident Report for Chargebee

Resolved

This incident has been resolved.

Posted Oct 31, 2023 - 12:51 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 31, 2023 - 12:28 UTC

Monitoring

Our engineers have identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team in case you are still facing issues

Posted Oct 31, 2023 - 12:16 UTC

Investigating

We are currently investigating an incident impacting login services in the live sites. Our best minds are looking into the situation now and we will be providing updates as we make progress.

Posted Oct 31, 2023 - 11:40 UTC

This incident affected: Chargebee UI (Admin Console (US)) and Self-Serve Portal (Self-Serve Portal (US)).