All Systems Operational

About This Site

Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.

API Endpoints Operational
90 days ago
99.9 % uptime
Today
API (US) Operational
90 days ago
99.9 % uptime
Today
API (EU) Operational
90 days ago
99.9 % uptime
Today
API (AU) Operational
90 days ago
99.9 % uptime
Today
Checkout Operational
90 days ago
99.9 % uptime
Today
Checkout (US) Operational
90 days ago
99.9 % uptime
Today
Checkout (EU) Operational
90 days ago
99.9 % uptime
Today
Checkout (AU) Operational
90 days ago
99.9 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Webhooks (US) Operational
90 days ago
100.0 % uptime
Today
Webhooks (EU) Operational
90 days ago
100.0 % uptime
Today
Webhooks (AU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications (US) Operational
90 days ago
100.0 % uptime
Today
Email Notifications (EU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications (AU) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Processing Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (US) Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (EU) Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (AU) Operational
90 days ago
100.0 % uptime
Today
Braintree Gateway API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Secondary API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Transactional API Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Razorpay Operational
90 days ago
100.0 % uptime
Today
PayPal Payment Services Operational
90 days ago
100.0 % uptime
Today
Adyen Operational
90 days ago
100.0 % uptime
Today
Checkout.com Operational
90 days ago
100.0 % uptime
Today
GoCardless Operational
90 days ago
100.0 % uptime
Today
Mollie Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
QuickBooks Payments Operational
90 days ago
100.0 % uptime
Today
Pin Payments Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
BlueSnap Operational
90 days ago
100.0 % uptime
Today
eWay Rapid Operational
90 days ago
100.0 % uptime
Today
Worldpay Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
BluePay Operational
90 days ago
100.0 % uptime
Today
Sage Pay Operational
90 days ago
100.0 % uptime
Today
Paymill Operational
90 days ago
100.0 % uptime
Today
Bambora Operational
90 days ago
100.0 % uptime
Today
Cybersource EU Operational
90 days ago
100.0 % uptime
Today
Bank of America Operational
90 days ago
100.0 % uptime
Today
NMI Payment Gateway Operational
90 days ago
100.0 % uptime
Today
payFURL Platform Operational
90 days ago
100.0 % uptime
Today
Chargebee UI Operational
90 days ago
99.9 % uptime
Today
Admin Console (US) Operational
90 days ago
99.9 % uptime
Today
Admin Console (EU) Operational
90 days ago
99.9 % uptime
Today
Admin Console (AU) Operational
90 days ago
99.9 % uptime
Today
Self-Serve Portal Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (US) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (AU) Operational
90 days ago
100.0 % uptime
Today
Mobile Subscriptions Operational
90 days ago
100.0 % uptime
Today
Apple Store Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Identity and Access Management Operational
90 days ago
100.0 % uptime
Today
IAM (US) Operational
90 days ago
100.0 % uptime
Today
IAM (EU) Operational
90 days ago
100.0 % uptime
Today
IAM (AU) Operational
90 days ago
100.0 % uptime
Today
Reports And Analytics Operational
90 days ago
99.9 % uptime
Today
Dashboard (US) Operational
90 days ago
99.9 % uptime
Today
Dashboard (EU) Operational
90 days ago
99.9 % uptime
Today
Dashboard (AU) Operational
90 days ago
99.9 % uptime
Today
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Pipedrive Operational
90 days ago
100.0 % uptime
Today
HubSpot Quote-to-Cash Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Avalara Operational
90 days ago
100.0 % uptime
Today
TaxJar Operational
90 days ago
100.0 % uptime
Today
Anrok Operational
90 days ago
100.0 % uptime
Today
Vertex Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
VAT Information Exchange System (VIES) Operational
90 days ago
100.0 % uptime
Today
HMRC VAT Validation Services Operational
90 days ago
100.0 % uptime
Today
Chargebee RevRec Operational
90 days ago
99.93 % uptime
Today
Accounting Services Operational
90 days ago
99.9 % uptime
Today
Reporting and Analytics Operational
90 days ago
99.9 % uptime
Today
RevRec Portal Operational
90 days ago
100.0 % uptime
Today
Chargebee Receivables Operational
90 days ago
100.0 % uptime
Today
Receivables UI Operational
90 days ago
100.0 % uptime
Today
Receivables API Operational
90 days ago
100.0 % uptime
Today
Chargebee Retention Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Retention API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Notice - RevRec Dec 14, 2025 11:30-14:30 UTC

On Dec 14th, 2025 between 11:30 UTC and 14:30 UTC, we will be performing critical improvements to the production database.

Impact: There may be up to 5 minutes of downtime at any time during the 3-hour maintenance window.
Services Impacted: The RevRec application may be temporarily unavailable during the downtime.
--
We appreciate your patience and understanding as we enhance our services.

Posted on Dec 05, 2025 - 07:23 UTC
Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Resolved - This incident has been resolved.
Dec 5, 10:00 UTC
Monitoring - We are seeing recovery across our support and chat services. Integrations and workflows that rely on Cloudflare are also recovering. We will continue to monitor until all affected services are fully stable.
Dec 5, 09:40 UTC
Identified - We are currently experiencing disruptions to our support ticketing and chat systems. Certain integrations and workflows that depend on Cloudflare may experience delays or degraded performance.

More details - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

Dec 5, 09:17 UTC
Dec 4, 2025
Resolved - Between 01:30 to 02:54 UTC, a few customers in the US region experienced intermittent app latency and API timeouts due to an underlying issue with the AWS platform. Service has since stabilized. We will work with the service provider on a long-term fix.

We are also implementing additional redundancy internally to mitigate and prevent similar disruptions.

Dec 4, 04:51 UTC
Dec 3, 2025
Resolved - We have identified that the issue was due to the AWS platform, leading to increased API timeouts. AWS has confirmed that the services have fully recovered. We apologize for any inconvenience caused.
Dec 3, 20:01 UTC
Monitoring - API timeouts were observed in the US region during two intervals: 17:44–17:54 UTC and 18:00–18:02 UTC. The services have fully recovered, and we are continuing to monitor system reliability.
Dec 3, 19:33 UTC
Identified - We experienced a brief interruption to our API service due to an internal server issue, and we are analysing the impact.
Dec 3, 18:24 UTC
Resolved - We experienced a brief interruption to our API service due to an internal server issue. The impact was minimal, and the service has fully recovered. We apologize for any inconvenience caused.
Dec 3, 08:46 UTC
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Resolved - We experienced a brief interruption to our API service in the US region between 08:55 UTC and 08:56 UTC due to an issue at the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Nov 29, 10:10 UTC
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.