Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
?
Operational
90 days ago
99.9
% uptime
Today
API (US)
Operational
90 days ago
99.9
% uptime
Today
API (EU)
Operational
90 days ago
99.9
% uptime
Today
API (AU)
Operational
90 days ago
99.9
% uptime
Today
Checkout
?
Operational
90 days ago
99.9
% uptime
Today
Checkout (US)
Operational
90 days ago
99.9
% uptime
Today
Checkout (EU)
Operational
90 days ago
99.9
% uptime
Today
Checkout (AU)
Operational
90 days ago
99.9
% uptime
Today
Webhooks
?
Operational
90 days ago
100.0
% uptime
Today
Webhooks (US)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (EU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (AU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (US)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (EU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (AU)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Processing
?
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (US)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (EU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (AU)
Operational
90 days ago
100.0
% uptime
Today
Braintree Gateway API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Secondary API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Transactional API
Operational
90 days ago
100.0
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
Authorize.net
Operational
90 days ago
100.0
% uptime
Today
Razorpay
Operational
90 days ago
100.0
% uptime
Today
PayPal Payment Services
Operational
90 days ago
100.0
% uptime
Today
Adyen
Operational
90 days ago
100.0
% uptime
Today
Checkout.com
Operational
90 days ago
100.0
% uptime
Today
GoCardless
Operational
90 days ago
100.0
% uptime
Today
Mollie
Operational
90 days ago
100.0
% uptime
Today
Global Payments
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payments
Operational
90 days ago
100.0
% uptime
Today
Pin Payments
Operational
90 days ago
100.0
% uptime
Today
Moneris
Operational
90 days ago
100.0
% uptime
Today
BlueSnap
Operational
90 days ago
100.0
% uptime
Today
eWay Rapid
Operational
90 days ago
100.0
% uptime
Today
Worldpay
Operational
90 days ago
100.0
% uptime
Today
Elavon
Operational
90 days ago
100.0
% uptime
Today
BluePay
Operational
90 days ago
100.0
% uptime
Today
Sage Pay
Operational
90 days ago
100.0
% uptime
Today
Paymill
Operational
90 days ago
100.0
% uptime
Today
Bambora
Operational
90 days ago
100.0
% uptime
Today
Cybersource EU
Operational
90 days ago
100.0
% uptime
Today
Bank of America
Operational
90 days ago
100.0
% uptime
Today
NMI Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
payFURL Platform
?
Operational
90 days ago
100.0
% uptime
Today
Chargebee UI
?
Operational
90 days ago
99.9
% uptime
Today
Admin Console (US)
Operational
90 days ago
99.9
% uptime
Today
Admin Console (EU)
Operational
90 days ago
99.9
% uptime
Today
Admin Console (AU)
Operational
90 days ago
99.9
% uptime
Today
Self-Serve Portal
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (AU)
Operational
90 days ago
100.0
% uptime
Today
Mobile Subscriptions
?
Operational
90 days ago
100.0
% uptime
Today
Apple Store
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Identity and Access Management
?
Operational
90 days ago
100.0
% uptime
Today
IAM (US)
Operational
90 days ago
100.0
% uptime
Today
IAM (EU)
Operational
90 days ago
100.0
% uptime
Today
IAM (AU)
Operational
90 days ago
100.0
% uptime
Today
Reports And Analytics
?
Operational
90 days ago
99.9
% uptime
Today
Dashboard (US)
Operational
90 days ago
99.9
% uptime
Today
Dashboard (EU)
Operational
90 days ago
99.9
% uptime
Today
Dashboard (AU)
Operational
90 days ago
99.9
% uptime
Today
Third Party Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Salesforce
Operational
90 days ago
100.0
% uptime
Today
HubSpot
Operational
90 days ago
100.0
% uptime
Today
Pipedrive
Operational
90 days ago
100.0
% uptime
Today
HubSpot Quote-to-Cash
Operational
90 days ago
100.0
% uptime
Today
QuickBooks
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
100.0
% uptime
Today
Oracle NetSuite
Operational
90 days ago
100.0
% uptime
Today
Avalara
Operational
90 days ago
100.0
% uptime
Today
TaxJar
Operational
90 days ago
100.0
% uptime
Today
Anrok
Operational
90 days ago
100.0
% uptime
Today
Vertex
Operational
90 days ago
100.0
% uptime
Today
Slack Apps/Integrations/APIs
Operational
90 days ago
100.0
% uptime
Today
VAT Information Exchange System (VIES)
?
Operational
90 days ago
100.0
% uptime
Today
HMRC VAT Validation Services
Operational
90 days ago
100.0
% uptime
Today
Chargebee RevRec
?
Operational
90 days ago
99.93
% uptime
Today
Accounting Services
?
Operational
90 days ago
99.9
% uptime
Today
Reporting and Analytics
?
Operational
90 days ago
99.9
% uptime
Today
RevRec Portal
Operational
90 days ago
100.0
% uptime
Today
Chargebee Receivables
?
Operational
90 days ago
100.0
% uptime
Today
Receivables UI
Operational
90 days ago
100.0
% uptime
Today
Receivables API
Operational
90 days ago
100.0
% uptime
Today
Chargebee Retention
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
?
Operational
90 days ago
100.0
% uptime
Today
Retention API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We experienced a brief interruption to our API service in the US region between 11:07 UTC and 11:08 UTC due to an issue at the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Nov 21, 12:52 UTC
Resolved -
This incident has been resolved.
Nov 18, 13:20 UTC
Investigating -
As of 11:32 UTC, PayPal is experiencing a system issue which is impacting multiple payment services. We are continuing to monitor and will post further updates.
Completed -
The scheduled maintenance has been completed.
Nov 16, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 04:30 UTC
Update -
Added Impact: During this window, each merchant may experience a brief service interruption on the Chargebee Receivables application, lasting no more than five minutes.
Nov 8, 08:05 UTC
Scheduled -
On Nov 16th, 2025 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU and US regions.
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
Nov 3, 06:06 UTC
Completed -
The scheduled maintenance has been completed.
Nov 15, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 04:30 UTC
Scheduled -
On Nov 15th, 2025 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the AU region.
Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
Nov 3, 06:04 UTC
Resolved -
We experienced a brief API service interruption between 13:00 and 13:01 UTC due to an issue on the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Nov 14, 08:21 UTC