Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
Operational
90 days ago
99.9
% uptime
Today
API (US)
Operational
90 days ago
99.9
% uptime
Today
API (EU)
Operational
90 days ago
99.9
% uptime
Today
API (AU)
Operational
90 days ago
99.9
% uptime
Today
Checkout
Operational
90 days ago
99.9
% uptime
Today
Checkout (US)
Operational
90 days ago
99.9
% uptime
Today
Checkout (EU)
Operational
90 days ago
99.9
% uptime
Today
Checkout (AU)
Operational
90 days ago
99.9
% uptime
Today
Webhooks
Operational
90 days ago
100.0
% uptime
Today
Webhooks (US)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (EU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (AU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (US)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (EU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (AU)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Processing
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (US)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (EU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (AU)
Operational
90 days ago
100.0
% uptime
Today
Braintree Gateway API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Secondary API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Transactional API
Operational
90 days ago
100.0
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
Authorize.net
Operational
90 days ago
100.0
% uptime
Today
Razorpay
Operational
90 days ago
100.0
% uptime
Today
PayPal Payment Services
Operational
90 days ago
100.0
% uptime
Today
Adyen
Operational
90 days ago
100.0
% uptime
Today
Checkout.com
Operational
90 days ago
100.0
% uptime
Today
GoCardless
Operational
90 days ago
100.0
% uptime
Today
Mollie
Operational
90 days ago
100.0
% uptime
Today
Global Payments
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payments
Operational
90 days ago
100.0
% uptime
Today
Pin Payments
Operational
90 days ago
100.0
% uptime
Today
Moneris
Operational
90 days ago
100.0
% uptime
Today
BlueSnap
Operational
90 days ago
100.0
% uptime
Today
eWay Rapid
Operational
90 days ago
100.0
% uptime
Today
Worldpay
Operational
90 days ago
100.0
% uptime
Today
Elavon
Operational
90 days ago
100.0
% uptime
Today
BluePay
Operational
90 days ago
100.0
% uptime
Today
Sage Pay
Operational
90 days ago
100.0
% uptime
Today
Paymill
Operational
90 days ago
100.0
% uptime
Today
Bambora
Operational
90 days ago
100.0
% uptime
Today
Cybersource EU
Operational
90 days ago
100.0
% uptime
Today
Bank of America
Operational
90 days ago
100.0
% uptime
Today
NMI Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
payFURL Platform
Operational
90 days ago
100.0
% uptime
Today
Chargebee UI
Operational
90 days ago
99.9
% uptime
Today
Admin Console (US)
Operational
90 days ago
99.9
% uptime
Today
Admin Console (EU)
Operational
90 days ago
99.9
% uptime
Today
Admin Console (AU)
Operational
90 days ago
99.9
% uptime
Today
Self-Serve Portal
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (AU)
Operational
90 days ago
100.0
% uptime
Today
Mobile Subscriptions
Operational
90 days ago
100.0
% uptime
Today
Apple Store
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Identity and Access Management
Operational
90 days ago
100.0
% uptime
Today
IAM (US)
Operational
90 days ago
100.0
% uptime
Today
IAM (EU)
Operational
90 days ago
100.0
% uptime
Today
IAM (AU)
Operational
90 days ago
100.0
% uptime
Today
Reports And Analytics
Operational
90 days ago
99.9
% uptime
Today
Dashboard (US)
Operational
90 days ago
99.9
% uptime
Today
Dashboard (EU)
Operational
90 days ago
99.9
% uptime
Today
Dashboard (AU)
Operational
90 days ago
99.9
% uptime
Today
Third Party Integrations
Operational
90 days ago
100.0
% uptime
Today
Salesforce
Operational
90 days ago
100.0
% uptime
Today
HubSpot
Operational
90 days ago
100.0
% uptime
Today
Pipedrive
Operational
90 days ago
100.0
% uptime
Today
HubSpot Quote-to-Cash
Operational
90 days ago
100.0
% uptime
Today
QuickBooks
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
100.0
% uptime
Today
Oracle NetSuite
Operational
90 days ago
100.0
% uptime
Today
Avalara
Operational
90 days ago
100.0
% uptime
Today
TaxJar
Operational
90 days ago
100.0
% uptime
Today
Anrok
Operational
90 days ago
100.0
% uptime
Today
Vertex
Operational
90 days ago
100.0
% uptime
Today
Slack Apps/Integrations/APIs
Operational
90 days ago
100.0
% uptime
Today
VAT Information Exchange System (VIES)
Operational
90 days ago
100.0
% uptime
Today
HMRC VAT Validation Services
Operational
90 days ago
100.0
% uptime
Today
Chargebee RevRec
Operational
90 days ago
99.93
% uptime
Today
Accounting Services
Operational
90 days ago
99.9
% uptime
Today
Reporting and Analytics
Operational
90 days ago
99.9
% uptime
Today
RevRec Portal
Operational
90 days ago
100.0
% uptime
Today
Chargebee Receivables
Operational
90 days ago
100.0
% uptime
Today
Receivables UI
Operational
90 days ago
100.0
% uptime
Today
Receivables API
Operational
90 days ago
100.0
% uptime
Today
Chargebee Retention
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Retention API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Dec 14th, 2025 between 11:30 UTC and 14:30 UTC, we will be performing critical improvements to the production database.
Impact: There may be up to 5 minutes of downtime at any time during the 3-hour maintenance window. Services Impacted: The RevRec application may be temporarily unavailable during the downtime. -- We appreciate your patience and understanding as we enhance our services. Posted on
Dec 05, 2025 - 07:23 UTC
Resolved -
This incident has been resolved.
Dec 5, 10:00 UTC
Monitoring -
We are seeing recovery across our support and chat services. Integrations and workflows that rely on Cloudflare are also recovering. We will continue to monitor until all affected services are fully stable.
Dec 5, 09:40 UTC
Identified -
We are currently experiencing disruptions to our support ticketing and chat systems. Certain integrations and workflows that depend on Cloudflare may experience delays or degraded performance.
Resolved -
Between 01:30 to 02:54 UTC, a few customers in the US region experienced intermittent app latency and API timeouts due to an underlying issue with the AWS platform. Service has since stabilized. We will work with the service provider on a long-term fix.
We are also implementing additional redundancy internally to mitigate and prevent similar disruptions.
Dec 4, 04:51 UTC
Resolved -
We have identified that the issue was due to the AWS platform, leading to increased API timeouts. AWS has confirmed that the services have fully recovered. We apologize for any inconvenience caused.
Dec 3, 20:01 UTC
Monitoring -
API timeouts were observed in the US region during two intervals: 17:44–17:54 UTC and 18:00–18:02 UTC. The services have fully recovered, and we are continuing to monitor system reliability.
Dec 3, 19:33 UTC
Identified -
We experienced a brief interruption to our API service due to an internal server issue, and we are analysing the impact.
Dec 3, 18:24 UTC
Resolved -
We experienced a brief interruption to our API service due to an internal server issue. The impact was minimal, and the service has fully recovered. We apologize for any inconvenience caused.
Dec 3, 08:46 UTC
Resolved -
We experienced a brief interruption to our API service in the US region between 08:55 UTC and 08:56 UTC due to an issue at the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Nov 29, 10:10 UTC