All Systems Operational

About This Site

Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.

API Endpoints ? Operational
90 days ago
99.9 % uptime
Today
API (US) Operational
90 days ago
99.9 % uptime
Today
API (EU) Operational
90 days ago
99.9 % uptime
Today
API (AU) Operational
90 days ago
99.9 % uptime
Today
Checkout ? Operational
90 days ago
99.9 % uptime
Today
Checkout (US) Operational
90 days ago
99.9 % uptime
Today
Checkout (EU) Operational
90 days ago
99.9 % uptime
Today
Checkout (AU) Operational
90 days ago
99.9 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (US) Operational
90 days ago
100.0 % uptime
Today
Webhooks (EU) Operational
90 days ago
100.0 % uptime
Today
Webhooks (AU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications (US) Operational
90 days ago
100.0 % uptime
Today
Email Notifications (EU) Operational
90 days ago
100.0 % uptime
Today
Email Notifications (AU) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Processing ? Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (US) Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (EU) Operational
90 days ago
100.0 % uptime
Today
Chargebee Test Gateway (AU) Operational
90 days ago
100.0 % uptime
Today
Braintree Gateway API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Secondary API Operational
90 days ago
100.0 % uptime
Today
Spreedly Core Transactional API Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Razorpay Operational
90 days ago
100.0 % uptime
Today
PayPal Payment Services Operational
90 days ago
100.0 % uptime
Today
Adyen Operational
90 days ago
100.0 % uptime
Today
Checkout.com Operational
90 days ago
100.0 % uptime
Today
GoCardless Operational
90 days ago
100.0 % uptime
Today
Mollie Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
QuickBooks Payments Operational
90 days ago
100.0 % uptime
Today
Pin Payments Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
BlueSnap Operational
90 days ago
100.0 % uptime
Today
eWay Rapid Operational
90 days ago
100.0 % uptime
Today
Worldpay Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
BluePay Operational
90 days ago
100.0 % uptime
Today
Sage Pay Operational
90 days ago
100.0 % uptime
Today
Paymill Operational
90 days ago
100.0 % uptime
Today
Bambora Operational
90 days ago
100.0 % uptime
Today
Cybersource EU Operational
90 days ago
100.0 % uptime
Today
Bank of America Operational
90 days ago
100.0 % uptime
Today
NMI Payment Gateway Operational
90 days ago
100.0 % uptime
Today
payFURL Platform ? Operational
90 days ago
100.0 % uptime
Today
Chargebee UI ? Operational
90 days ago
99.9 % uptime
Today
Admin Console (US) Operational
90 days ago
99.9 % uptime
Today
Admin Console (EU) Operational
90 days ago
99.9 % uptime
Today
Admin Console (AU) Operational
90 days ago
99.9 % uptime
Today
Self-Serve Portal Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (US) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Self-Serve Portal (AU) Operational
90 days ago
100.0 % uptime
Today
Mobile Subscriptions ? Operational
90 days ago
100.0 % uptime
Today
Apple Store Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Identity and Access Management ? Operational
90 days ago
100.0 % uptime
Today
IAM (US) Operational
90 days ago
100.0 % uptime
Today
IAM (EU) Operational
90 days ago
100.0 % uptime
Today
IAM (AU) Operational
90 days ago
100.0 % uptime
Today
Reports And Analytics ? Operational
90 days ago
99.9 % uptime
Today
Dashboard (US) Operational
90 days ago
99.9 % uptime
Today
Dashboard (EU) Operational
90 days ago
99.9 % uptime
Today
Dashboard (AU) Operational
90 days ago
99.9 % uptime
Today
Third Party Integrations ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Pipedrive Operational
90 days ago
100.0 % uptime
Today
HubSpot Quote-to-Cash Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Avalara Operational
90 days ago
100.0 % uptime
Today
TaxJar Operational
90 days ago
100.0 % uptime
Today
Anrok Operational
90 days ago
100.0 % uptime
Today
Vertex Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
VAT Information Exchange System (VIES) ? Operational
90 days ago
100.0 % uptime
Today
HMRC VAT Validation Services Operational
90 days ago
100.0 % uptime
Today
Chargebee RevRec ? Operational
90 days ago
99.93 % uptime
Today
Accounting Services ? Operational
90 days ago
99.9 % uptime
Today
Reporting and Analytics ? Operational
90 days ago
99.9 % uptime
Today
RevRec Portal Operational
90 days ago
100.0 % uptime
Today
Chargebee Receivables ? Operational
90 days ago
100.0 % uptime
Today
Receivables UI Operational
90 days ago
100.0 % uptime
Today
Receivables API Operational
90 days ago
100.0 % uptime
Today
Chargebee Retention Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Retention API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 22, 2025

No incidents reported today.

Nov 21, 2025
Resolved - We experienced a brief interruption to our API service in the US region between 11:07 UTC and 11:08 UTC due to an issue at the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Nov 21, 12:52 UTC
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 13:20 UTC
Investigating - As of 11:32 UTC, PayPal is experiencing a system issue which is impacting multiple payment services. We are continuing to monitor and will post further updates.

Status updates: https://paypal-status.com/incident/production

Nov 18, 12:31 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025
Completed - The scheduled maintenance has been completed.
Nov 16, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 04:30 UTC
Update - Added Impact: During this window, each merchant may experience a brief service interruption on the Chargebee Receivables application, lasting no more than five minutes.
Nov 8, 08:05 UTC
Scheduled - On Nov 16th, 2025 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU and US regions.

Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.

We appreciate your patience and understanding as we enhance our services.

Nov 3, 06:06 UTC
Nov 15, 2025
Completed - The scheduled maintenance has been completed.
Nov 15, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 04:30 UTC
Scheduled - On Nov 15th, 2025 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the AU region.

Impact: Each merchant may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.

Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.

We appreciate your patience and understanding as we enhance our services.

Nov 3, 06:04 UTC
Nov 14, 2025
Resolved - We experienced a brief API service interruption between 13:00 and 13:01 UTC due to an issue on the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Nov 14, 08:21 UTC
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.