Partially Degraded Service
About This Site
Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
Operational
API (US)
Operational
API (EU)
Operational
API (AU)
Operational
Checkout
Operational
Checkout (US)
Operational
Checkout (EU)
Operational
Checkout (AU)
Operational
Webhooks
Operational
Webhooks (US)
Operational
Webhooks (EU)
Operational
Webhooks (AU)
Operational
Email Notifications
Operational
Email Notifications (US)
Operational
Email Notifications (EU)
Operational
Email Notifications (AU)
Operational
Payment Gateway Processing
Operational
Chargebee Payments (US)
Operational
Chargebee Payments (EU)
Operational
Chargebee Payments (AU)
Operational
Braintree Gateway API
Operational
Spreedly Core Secondary API
Operational
Spreedly Core Transactional API
Operational
Stripe API
Operational
Authorize.net
Operational
Razorpay
Operational
PayPal Payment Services
Operational
Adyen
Operational
Checkout.com
Operational
GoCardless
Operational
Mollie
Operational
Global Payments
Operational
QuickBooks Payments
Operational
Pin Payments
Operational
Moneris
Operational
BlueSnap
Operational
eWay Rapid
Operational
Worldpay
Operational
Elavon
Operational
BluePay
Operational
Sage Pay
Operational
Paymill
Operational
Bambora
Operational
Cybersource EU
Operational
Bank of America
Operational
NMI Payment Gateway
Operational
payFURL Platform
Operational
Chargebee UI
Operational
Admin Console (US)
Operational
Admin Console (EU)
Operational
Admin Console (AU)
Operational
Self-Serve Portal
Operational
Self-Serve Portal (US)
Operational
Self-Serve Portal (EU)
Operational
Self-Serve Portal (AU)
Operational
Mobile Subscriptions
Operational
Apple Store
Operational
Google Play
Operational
Identity and Access Management
Operational
IAM (US)
Operational
IAM (EU)
Operational
IAM (AU)
Operational
Reports And Analytics
Operational
Dashboard (US)
Operational
Dashboard (EU)
Operational
Dashboard (AU)
Operational
Third Party Integrations
Degraded Performance
Salesforce
Operational
HubSpot
Operational
Pipedrive
Operational
HubSpot Quote-to-Cash
Operational
QuickBooks
Operational
Xero
Operational
Sage Intacct
Operational
Oracle NetSuite
Operational
Avalara
Operational
TaxJar
Operational
Anrok
Operational
Vertex
Operational
Slack Apps/Integrations/APIs
Degraded Performance
VAT Information Exchange System (VIES)
Operational
HMRC VAT Validation Services
Operational
hCaptcha
Operational
Chargebee RevRec
Operational
Accounting Services
Operational
Reporting and Analytics
Operational
RevRec Portal
Operational
Chargebee Receivables
Operational
Receivables UI
Operational
Receivables API
Operational
Chargebee Retention
Operational
Customer Portal
Operational
Retention API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Schedule Maintainence Notification - May 30th, 2026 May 30, 2026 04:30-09:30 UTC
Update -
Please note that during this scheduled maintenance window, you may also experience temporary interruptions or delays with the following services:
--
Revenue Story report syncing
Dashboard access
Checkouts via the Chargebee Payments Gateway
May 22, 2026 - 11:35 UTC
--
Revenue Story report syncing
Dashboard access
Checkouts via the Chargebee Payments Gateway
May 22, 2026 - 11:35 UTC
Scheduled -
On May 30th, 2026 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the EU and AU regions.
Impact: EU and AU merchants may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 2026 - 09:16 UTC
Impact: EU and AU merchants may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 2026 - 09:16 UTC
Schedule Maintainence Notification - May 31st, 2026 May 31, 2026 04:30-09:30 UTC
Update -
Please note that during this scheduled maintenance window, you may also experience temporary interruptions or delays with the following services:
--
Revenue Story report syncing
Dashboard access
Checkouts via the Chargebee Payments Gateway
May 22, 2026 - 11:35 UTC
--
Revenue Story report syncing
Dashboard access
Checkouts via the Chargebee Payments Gateway
May 22, 2026 - 11:35 UTC
Scheduled -
On May 31st, 2026 between 04:30 and 09:30 AM UTC, we will be performing critical improvements to our production database in the US region.
Impact: Merchants in the US region may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 2026 - 09:19 UTC
Impact: Merchants in the US region may experience up to 5 minutes of downtime at any time during the 5-hour maintenance window.
Services Impacted: Product Catalog, Entitlement, and Subscription APIs may experience brief interruptions (up to 5 minutes) during the maintenance window. Dependent operations will be temporarily paused and will automatically resume once the maintenance is complete.
We appreciate your patience and understanding as we enhance our services.
May 13, 2026 - 09:19 UTC