{
  "page": {
    "id": "7h56br5y94wh",
    "name": "Chargebee",
    "url": "https://status.chargebee.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"API Endpoints","created_at":"2023-11-20T11:48:17.971Z","updated_at":"2023-11-22T08:29:38.260Z","position":1,"description":"https://apidocs.chargebee.com/docs/api/","showcase":false,"start_date":null,"id":"6zjlhg7xnlds","group_id":null,"page_id":"7h56br5y94wh","components":["dmcnwpkqv04d","hr2nmtvmsglg","9h7p6j29qf3t"]},{"status":"operational","name":"Checkout","created_at":"2023-11-20T11:53:30.473Z","updated_at":"2023-11-22T08:26:33.334Z","position":2,"description":"A collective term for Chargebee checkout and portal.","showcase":false,"start_date":null,"id":"d4h8d7clygt4","group_id":null,"page_id":"7h56br5y94wh","components":["fthtwbdvt29t","kb39kdr2055t","bn2z5xx4x5lw"]},{"status":"operational","name":"Webhooks","created_at":"2023-11-20T11:55:31.203Z","updated_at":"2023-11-22T08:26:08.567Z","position":3,"description":"Webhooks (or HTTP callbacks) can be used to notify your systems about events as they occur in your Chargebee instance.","showcase":false,"start_date":null,"id":"p4hl2qy5n074","group_id":null,"page_id":"7h56br5y94wh","components":["56rqhnc1h8vq","04p80h07tcwk","tlj06glgcvgz"]},{"status":"operational","name":"Email Notifications","created_at":"2023-11-20T11:57:47.638Z","updated_at":"2023-11-20T11:58:53.684Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"0mp6rtmkmg43","group_id":null,"page_id":"7h56br5y94wh","components":["pkrj9b5r8mzn","35x3vyzqpk4q","m9v22852ptxj"]},{"status":"operational","name":"Payment Gateway Processing","created_at":"2023-11-20T12:37:08.012Z","updated_at":"2023-11-22T08:24:57.826Z","position":5,"description":"The virtual equivalent of a credit card machine, a payment gateway is your portal to accepting online payments","showcase":false,"start_date":null,"id":"j8794jmrjw4v","group_id":null,"page_id":"7h56br5y94wh","components":["2r3ly1xhw4f7","fm68lbr3rmlp","19wycf84xjqt","ylhwc60fxvhf","97673sm6b3qs","qbm63vg0qwvf","lmvwnk2vmnzx","7fwkbwcx21cx","fd578nhl3vry","k0xc07w1wlms","2l3nssrgc76c","qxbhvz1msb3p","h2hld8prlqkv","4x1cdnz6vfh8","dvk3sp9c119g","rmbdhg1h1q42","0s49cl2h57yw","g59xtdvm10bd","463zb0p42ld0","1qtnn67bt4hs","42jhhmfttvwz","547rkgwqz84s","jb3xcqrpf6rc","y8jn59qz098f","l15xzd596vmt","00p07263tf9h","jr5w2dl19rj9","knh7tms72522","ynfkd8d1hlj9","md0j7j2sb1th"]},{"status":"operational","name":"Chargebee UI","created_at":"2023-11-20T12:00:06.495Z","updated_at":"2026-05-29T11:27:22.074Z","position":6,"description":"https://app.chargebee.com","showcase":false,"start_date":null,"id":"rkftqsybdvpf","group_id":null,"page_id":"7h56br5y94wh","components":["jrn1rhmqm0x1","psf5qtqk3r02","hh99txxsgdf7"]},{"status":"operational","name":"Self-Serve Portal","created_at":"2023-11-20T12:02:37.891Z","updated_at":"2026-05-29T11:27:22.096Z","position":7,"description":null,"showcase":false,"start_date":null,"id":"b0592r9h92tz","group_id":null,"page_id":"7h56br5y94wh","components":["9j4t6b59lyy6","1x9rgm09q2mh","d3f70y0cryjr"]},{"status":"operational","name":"Mobile Subscriptions","created_at":"2023-11-20T12:08:14.713Z","updated_at":"2026-05-29T11:27:22.114Z","position":8,"description":"Apple iOS and Google Android in Chargebee","showcase":false,"start_date":null,"id":"q5n1y06rh0vv","group_id":null,"page_id":"7h56br5y94wh","components":["0rlfgwyr9dqb","9vlv007ps5hk"]},{"status":"operational","name":"Identity and Access Management","created_at":"2023-11-20T12:09:28.051Z","updated_at":"2026-05-29T11:27:22.130Z","position":9,"description":"SSO allows team members to sign on using their associated credentials. Chargebee supports authentication via SAML or Google.","showcase":false,"start_date":null,"id":"23p70326lg6f","group_id":null,"page_id":"7h56br5y94wh","components":["sg329r9mzw9d","cwl9nbdmhn7g","khmk536n3db8"]},{"status":"operational","name":"Reports And Analytics","created_at":"2023-11-20T12:12:03.802Z","updated_at":"2026-05-29T11:27:22.145Z","position":10,"description":"Revenue Story gives you a 360° business visibility on subscription analytics","showcase":false,"start_date":null,"id":"kwv9brvcrv54","group_id":null,"page_id":"7h56br5y94wh","components":["ybqjlzt52l6r","jrjfnm4hkwxl","b0hd66hzjg45"]},{"status":"operational","name":"Third Party Integrations","created_at":"2023-11-20T13:53:33.223Z","updated_at":"2026-05-29T11:27:22.166Z","position":11,"description":"Third-party providers and services","showcase":false,"start_date":null,"id":"xclywyrx801m","group_id":null,"page_id":"7h56br5y94wh","components":["kkshqvxf64by","l838tyr4gd2h","0svb5w63m14y","b0b7fgnhzl5t","4zvd0f7q1rhy","6yzvxplcb08k","sshx4c2trffx","z69qcb7mpt5n","mzr2xw451mfd","5m0g7zxp4ggt","4ypj86n93cfd","scjn6388q06t","v0p754shrxlb","zjrq0schbtg2","5k6bt7jxfq6h","1rchsphj8hvj"]},{"status":"operational","name":"Email Services","created_at":"2026-05-29T11:27:07.266Z","updated_at":"2026-05-29T11:27:22.184Z","position":12,"description":null,"showcase":false,"start_date":null,"id":"gjhzn8qfmqm5","group_id":null,"page_id":"7h56br5y94wh","components":["m61l11h05d3w","9wpwq6wt1bmk"]},{"status":"operational","name":"Chargebee RevRec","created_at":"2023-11-20T12:13:53.797Z","updated_at":"2024-05-16T10:05:19.556Z","position":13,"description":"Revenue recognition is an accounting methodology which helps determining the revenue to be recognized over the period of time the service is consumed.","showcase":false,"start_date":null,"id":"vjrd02fk8wyl","group_id":null,"page_id":"7h56br5y94wh","components":["x597ft6mcbg6","mtth145ny3nd","db9379c02jpp"]},{"status":"operational","name":"Chargebee Receivables","created_at":"2023-12-12T14:05:35.781Z","updated_at":"2024-05-16T10:05:19.563Z","position":14,"description":"Accounts Receivable (AR) management and collection automation platform that helps to view, track, and collect unpaid invoices.","showcase":false,"start_date":null,"id":"slvm73nc3tjx","group_id":null,"page_id":"7h56br5y94wh","components":["wd55z0q9vdpl","99mm5x8p1vxp"]},{"status":"operational","name":"Chargebee Growth","created_at":"2024-05-16T09:59:05.794Z","updated_at":"2026-06-30T22:45:11.177Z","position":15,"description":null,"showcase":false,"start_date":null,"id":"vnxz2ck34x9c","group_id":null,"page_id":"7h56br5y94wh","components":["n5v31d0k9s53","pcvrbvr6wg4c","7x3yhfkzdnrw"]},{"status":"operational","name":"Chargebee Reveal","created_at":"2026-08-28T11:33:50.758Z","updated_at":"2026-08-28T11:33:50.758Z","position":16,"description":null,"showcase":false,"start_date":null,"id":"1r4h75gwwyvq","group_id":null,"page_id":"7h56br5y94wh","components":["cc8dmfjyyknw","10lf67x1z143"]}],
  "incidents": [{"name":"API Service Degradation","status":"resolved","created_at":"2026-09-30T10:05:31.090Z","updated_at":"2026-09-30T10:05:38.776Z","monitoring_at":null,"resolved_at":"2026-09-30T10:05:31.167Z","impact":"minor","shortlink":"https://stspg.io/zr1w9wy7hvlj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-30T10:05:31.081Z","reminder_intervals":"[]","id":"km4wgpmxgv6f","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused.","created_at":"2026-09-30T10:05:31.167Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T10:05:31.167Z","display_at":"2026-09-30T10:05:31.167Z","deliver_notifications":true,"tweet_id":null,"id":"thz37fgg522y","incident_id":"km4wgpmxgv6f","custom_tweet":null,"affected_components":[{"code":"hr2nmtvmsglg","name":"API Endpoints - API (EU)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API (EU)","created_at":"2023-11-20T11:49:12.313Z","updated_at":"2026-09-30T10:21:50.349Z","position":2,"description":null,"showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"hr2nmtvmsglg","page_id":"7h56br5y94wh","group_id":"6zjlhg7xnlds"}]},{"name":"API Service Degradation","status":"resolved","created_at":"2026-09-29T12:35:36.053Z","updated_at":"2026-09-29T14:35:50.900Z","monitoring_at":"2026-09-29T12:35:36.120Z","resolved_at":"2026-09-29T14:35:50.875Z","impact":"major","shortlink":"https://stspg.io/kj21vym0q2rr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-29T12:35:36.045Z","reminder_intervals":"[]","id":"2zdq5d2n0wrh","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-29T14:35:50.875Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T14:35:50.875Z","display_at":"2026-09-29T14:35:50.875Z","deliver_notifications":true,"tweet_id":null,"id":"z7y96knm1d2l","incident_id":"2zdq5d2n0wrh","custom_tweet":null,"affected_components":[{"code":"dmcnwpkqv04d","name":"API Endpoints - API (US)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.","created_at":"2026-09-29T12:35:36.120Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T12:35:36.120Z","display_at":"2026-09-29T12:35:36.120Z","deliver_notifications":true,"tweet_id":null,"id":"l5ylz2ccb5yh","incident_id":"2zdq5d2n0wrh","custom_tweet":null,"affected_components":[{"code":"dmcnwpkqv04d","name":"API Endpoints - API (US)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API (US)","created_at":"2015-05-28T14:52:35.663Z","updated_at":"2026-09-29T14:37:26.312Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"dmcnwpkqv04d","page_id":"7h56br5y94wh","group_id":"6zjlhg7xnlds"}]},{"name":"Scheduled Maintenance: RevRec Application","status":"completed","created_at":"2026-09-17T06:33:10.045Z","updated_at":"2026-09-19T14:30:09.212Z","monitoring_at":null,"resolved_at":"2026-09-19T14:30:09.149Z","impact":"maintenance","shortlink":"https://stspg.io/qp8sd8769f8j","scheduled_for":"2026-09-19T12:30:00.000Z","scheduled_until":"2026-09-19T14:30:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-17T06:33:10.036Z","reminder_intervals":null,"id":"jnzn19lcptpl","page_id":"7h56br5y94wh","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-19T14:30:09.149Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-19T14:30:09.149Z","display_at":"2026-09-19T14:30:09.149Z","deliver_notifications":false,"tweet_id":null,"id":"qvbm595wxz1t","incident_id":"jnzn19lcptpl","custom_tweet":null,"affected_components":[{"code":"mtth145ny3nd","name":"Chargebee RevRec - Reporting and Analytics","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-19T12:30:07.453Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-19T12:30:07.453Z","display_at":"2026-09-19T12:30:07.453Z","deliver_notifications":false,"tweet_id":null,"id":"26qsj4z7fb71","incident_id":"jnzn19lcptpl","custom_tweet":null,"affected_components":[{"code":"mtth145ny3nd","name":"Chargebee RevRec - Reporting and Analytics","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"On September 19, 2026, from 12:30 to 14:30 UTC, we will be performing critical upgrades to our production database.\n\nDowntime: Each merchant may experience up to 5 minutes of downtime at any time during the 2-hour maintenance window.\n\nServices impacted: The RevRec report portal and dashboard may experience brief interruptions (up to 5 minutes) during the maintenance window.\n\nNote: This maintenance does not affect the Chargebee Billing platform.","created_at":"2026-09-17T06:33:10.109Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T06:33:10.109Z","display_at":"2026-09-17T06:33:10.109Z","deliver_notifications":true,"tweet_id":null,"id":"0cp8lj03bswn","incident_id":"jnzn19lcptpl","custom_tweet":null,"affected_components":[{"code":"mtth145ny3nd","name":"Chargebee RevRec - Reporting and Analytics","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reporting and Analytics","created_at":"2023-11-20T12:14:07.812Z","updated_at":"2026-09-19T14:30:09.068Z","position":2,"description":"Financial reporting","showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"mtth145ny3nd","page_id":"7h56br5y94wh","group_id":"vjrd02fk8wyl"}]},{"name":"API Service Degradation","status":"resolved","created_at":"2026-09-17T03:51:20.968Z","updated_at":"2026-09-17T07:26:50.841Z","monitoring_at":null,"resolved_at":"2026-09-17T03:51:21.000Z","impact":"minor","shortlink":"https://stspg.io/m6b8v7sqws2s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-17T03:51:20.961Z","reminder_intervals":"[]","id":"pr2sv814p7nc","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused","created_at":"2026-09-17T03:51:21.011Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T07:26:50.824Z","display_at":"2026-09-17T03:51:21.000Z","deliver_notifications":true,"tweet_id":null,"id":"z4yqhjdn1bg7","incident_id":"pr2sv814p7nc","custom_tweet":null,"affected_components":[{"code":"hr2nmtvmsglg","name":"API Endpoints - API (EU)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API (EU)","created_at":"2023-11-20T11:49:12.313Z","updated_at":"2026-09-30T10:21:50.349Z","position":2,"description":null,"showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"hr2nmtvmsglg","page_id":"7h56br5y94wh","group_id":"6zjlhg7xnlds"}]},{"name":"Signup Degradation","status":"resolved","created_at":"2026-09-03T19:03:30.450Z","updated_at":"2026-09-03T19:53:36.071Z","monitoring_at":"2026-09-03T19:52:29.363Z","resolved_at":"2026-09-03T19:53:36.055Z","impact":"minor","shortlink":"https://stspg.io/dxzl2n2kb7db","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-03T19:03:30.444Z","reminder_intervals":"[]","id":"97rmpmlzgckd","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-03T19:53:36.055Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T19:53:36.055Z","display_at":"2026-09-03T19:53:36.055Z","deliver_notifications":false,"tweet_id":null,"id":"bzmb8s518xgl","incident_id":"97rmpmlzgckd","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-03T19:52:29.363Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T19:52:29.363Z","display_at":"2026-09-03T19:52:29.363Z","deliver_notifications":false,"tweet_id":null,"id":"qxw9gc2nj42z","incident_id":"97rmpmlzgckd","custom_tweet":null,"affected_components":null},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-09-03T19:47:04.061Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T19:47:04.061Z","display_at":"2026-09-03T19:47:04.061Z","deliver_notifications":false,"tweet_id":null,"id":"l26hhd0w6vnl","incident_id":"97rmpmlzgckd","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are investigating an issue that is preventing new users from signing up. We will provide an update as soon as we have more information.","created_at":"2026-09-03T19:03:30.484Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T19:03:30.484Z","display_at":"2026-09-03T19:03:30.484Z","deliver_notifications":false,"tweet_id":null,"id":"5nw9lskdjhgm","incident_id":"97rmpmlzgckd","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Application Login Issues","status":"resolved","created_at":"2026-09-03T17:36:29.607Z","updated_at":"2026-09-03T18:40:04.668Z","monitoring_at":"2026-09-03T18:10:08.169Z","resolved_at":"2026-09-03T18:40:04.653Z","impact":"minor","shortlink":"https://stspg.io/m8fwbn8hl4y5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-03T17:36:29.597Z","reminder_intervals":"[]","id":"8fxnp0xrbk3d","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-03T18:40:04.653Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T18:40:04.653Z","display_at":"2026-09-03T18:40:04.653Z","deliver_notifications":true,"tweet_id":null,"id":"nh2d61tkh4gd","incident_id":"8fxnp0xrbk3d","custom_tweet":null,"affected_components":[{"code":"jrn1rhmqm0x1","name":"Chargebee UI - Admin Console (US)","old_status":"operational","new_status":"operational"},{"code":"psf5qtqk3r02","name":"Chargebee UI - Admin Console (EU)","old_status":"operational","new_status":"operational"},{"code":"hh99txxsgdf7","name":"Chargebee UI - Admin Console (AU)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The issue has been fixed, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.","created_at":"2026-09-03T18:10:08.169Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T18:10:08.169Z","display_at":"2026-09-03T18:10:08.169Z","deliver_notifications":true,"tweet_id":null,"id":"84fbjd989c3c","incident_id":"8fxnp0xrbk3d","custom_tweet":null,"affected_components":[{"code":"jrn1rhmqm0x1","name":"Chargebee UI - Admin Console (US)","old_status":"degraded_performance","new_status":"operational"},{"code":"psf5qtqk3r02","name":"Chargebee UI - Admin Console (EU)","old_status":"degraded_performance","new_status":"operational"},{"code":"hh99txxsgdf7","name":"Chargebee UI - Admin Console (AU)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are investigating login issues when accessing the Chargebee Admin Portal (https://app.chargebee.com) using email and password; there are no issues with Single Sign-On. We will keep you posted as we progress.","created_at":"2026-09-03T17:36:29.715Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T17:36:29.715Z","display_at":"2026-09-03T17:36:29.715Z","deliver_notifications":true,"tweet_id":null,"id":"4j6nwr52j7jb","incident_id":"8fxnp0xrbk3d","custom_tweet":null,"affected_components":[{"code":"jrn1rhmqm0x1","name":"Chargebee UI - Admin Console (US)","old_status":"operational","new_status":"degraded_performance"},{"code":"psf5qtqk3r02","name":"Chargebee UI - Admin Console (EU)","old_status":"operational","new_status":"degraded_performance"},{"code":"hh99txxsgdf7","name":"Chargebee UI - Admin Console (AU)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Admin Console (US)","created_at":"2015-05-28T11:28:46.393Z","updated_at":"2026-09-03T18:10:08.086Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"jrn1rhmqm0x1","page_id":"7h56br5y94wh","group_id":"rkftqsybdvpf"},{"status":"operational","name":"Admin Console (EU)","created_at":"2023-11-20T12:01:15.891Z","updated_at":"2026-09-03T18:10:08.109Z","position":2,"description":null,"showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"psf5qtqk3r02","page_id":"7h56br5y94wh","group_id":"rkftqsybdvpf"},{"status":"operational","name":"Admin Console (AU)","created_at":"2023-11-20T12:01:39.353Z","updated_at":"2026-09-03T18:10:08.131Z","position":3,"description":null,"showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"hh99txxsgdf7","page_id":"7h56br5y94wh","group_id":"rkftqsybdvpf"}]},{"name":"API Service Degradation","status":"resolved","created_at":"2026-09-03T13:51:52.074Z","updated_at":"2026-09-03T14:13:35.816Z","monitoring_at":"2026-09-03T13:51:52.117Z","resolved_at":"2026-09-03T14:13:35.781Z","impact":"minor","shortlink":"https://stspg.io/jrmky682yf46","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-03T13:51:52.065Z","reminder_intervals":null,"id":"sdtvpdlfkvhn","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident.","created_at":"2026-09-03T14:13:35.781Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T14:13:35.781Z","display_at":"2026-09-03T14:13:35.781Z","deliver_notifications":true,"tweet_id":null,"id":"2s5xgctk45qd","incident_id":"sdtvpdlfkvhn","custom_tweet":null,"affected_components":[{"code":"dmcnwpkqv04d","name":"API Endpoints - API (US)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We experienced a brief service interruption that resulted in a small number of failed API requests. All services have completely recovered, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.","created_at":"2026-09-03T13:51:52.117Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T13:51:52.117Z","display_at":"2026-09-03T13:51:52.117Z","deliver_notifications":true,"tweet_id":null,"id":"62tr7l3jgjry","incident_id":"sdtvpdlfkvhn","custom_tweet":null,"affected_components":[{"code":"dmcnwpkqv04d","name":"API Endpoints - API (US)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API (US)","created_at":"2015-05-28T14:52:35.663Z","updated_at":"2026-09-29T14:37:26.312Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"dmcnwpkqv04d","page_id":"7h56br5y94wh","group_id":"6zjlhg7xnlds"}]},{"name":"API Service Degradation","status":"resolved","created_at":"2026-09-02T13:28:08.703Z","updated_at":"2026-09-02T13:35:59.879Z","monitoring_at":"2026-09-02T13:28:08.759Z","resolved_at":"2026-09-02T13:35:59.862Z","impact":"major","shortlink":"https://stspg.io/n42m9r4tp506","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-02T13:28:08.692Z","reminder_intervals":"[]","id":"b2sk4z57tppv","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-02T13:35:59.862Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T13:35:59.862Z","display_at":"2026-09-02T13:35:59.862Z","deliver_notifications":true,"tweet_id":null,"id":"g0djf2pjwqb6","incident_id":"b2sk4z57tppv","custom_tweet":null,"affected_components":[{"code":"dmcnwpkqv04d","name":"API Endpoints - API (US)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Between 12:54 UTC and 12:57 UTC, some users may have experienced intermittent API failures in the US region. The services have recovered, and we are monitoring the situation for stability.","created_at":"2026-09-02T13:28:08.759Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T13:28:08.759Z","display_at":"2026-09-02T13:28:08.759Z","deliver_notifications":true,"tweet_id":null,"id":"76k79gmxjsmt","incident_id":"b2sk4z57tppv","custom_tweet":null,"affected_components":[{"code":"dmcnwpkqv04d","name":"API Endpoints - API (US)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API (US)","created_at":"2015-05-28T14:52:35.663Z","updated_at":"2026-09-29T14:37:26.312Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"dmcnwpkqv04d","page_id":"7h56br5y94wh","group_id":"6zjlhg7xnlds"}]},{"name":"QuickBooks Online Service Degradation","status":"resolved","created_at":"2026-09-02T05:47:22.819Z","updated_at":"2026-09-02T05:47:28.970Z","monitoring_at":null,"resolved_at":"2026-09-02T05:47:22.866Z","impact":"minor","shortlink":"https://stspg.io/l90mnmqw3402","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-02T05:47:22.808Z","reminder_intervals":"[]","id":"mx7k78y9rvhs","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"We experienced intermittent login and functionality issues due to an external service disruption at QuickBooks Online. QuickBooks has confirmed that the root cause has been fixed and all systems are fully restored. We apologize for any inconvenience this caused.\n\nIncident Reference - https://quickbooks.statuspage.io/incidents/vkntw55njz2z","created_at":"2026-09-02T05:47:22.866Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T05:47:22.866Z","display_at":"2026-09-02T05:47:22.866Z","deliver_notifications":true,"tweet_id":null,"id":"mv5l729rctg3","incident_id":"mx7k78y9rvhs","custom_tweet":null,"affected_components":[{"code":"4zvd0f7q1rhy","name":"Third Party Integrations - QuickBooks","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"QuickBooks","created_at":"2023-11-20T13:55:12.702Z","updated_at":"2023-11-20T13:55:12.702Z","position":5,"description":null,"showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"4zvd0f7q1rhy","page_id":"7h56br5y94wh","group_id":"xclywyrx801m"}]},{"name":"Avalara Service Degradation","status":"resolved","created_at":"2026-08-24T15:59:50.724Z","updated_at":"2026-08-24T17:47:34.612Z","monitoring_at":"2026-08-24T15:59:50.787Z","resolved_at":"2026-08-24T17:47:34.594Z","impact":"minor","shortlink":"https://stspg.io/4b08pdkx1y6z","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-24T15:59:50.708Z","reminder_intervals":"[]","id":"g72922g71xxx","page_id":"7h56br5y94wh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-24T17:47:34.594Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T17:47:34.594Z","display_at":"2026-08-24T17:47:34.594Z","deliver_notifications":false,"tweet_id":null,"id":"91xvpb1pl1lv","incident_id":"g72922g71xxx","custom_tweet":null,"affected_components":[{"code":"mzr2xw451mfd","name":"Third Party Integrations - Avalara","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.","created_at":"2026-08-24T15:59:50.787Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T15:59:50.787Z","display_at":"2026-08-24T15:59:50.787Z","deliver_notifications":false,"tweet_id":null,"id":"w8bl5pl1ppjb","incident_id":"g72922g71xxx","custom_tweet":null,"affected_components":[{"code":"mzr2xw451mfd","name":"Third Party Integrations - Avalara","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Avalara","created_at":"2023-11-20T13:56:00.330Z","updated_at":"2026-07-21T11:01:34.350Z","position":9,"description":null,"showcase":true,"start_date":"1993-01-01T00:00:00.000Z","id":"mzr2xw451mfd","page_id":"7h56br5y94wh","group_id":"xclywyrx801m"}]}]
}